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If your computer seems to reboot and accidentally shut down, this tutorial should hopefully lead to the resolution of this blue screen.
SYSTEM_SERVICE_EXCEPTION (win32kbase.sys) is the BSOD (“Blue Screen of Death”) error message that appears when the corresponding win32kbase.sys file is corrupted or deleted. It is an essential element of the recording system because its function is to manage the good collaboration between the hardware and the drivers of your device.
Win32kbase.sys is one of the Windows.sys files designed to interact with the drivers and hardware of your system. Deleting or modifying them can cause serious errors, as this is one of many files important for normal Windows operation.
SYS files such as win32kbase.sys are third-party device drivers or critical system files that are part of the Windows operating system. Most SYS files allow communication between the PC’s internal hardware or connected hardware, such as a printer, with third-party software and the Windows operating system.
To fix BSOD that contains the file win32kbase.sys:
Starting the System Start Control (SFC)
Open the command prompt. Click the Start button and type Command Prompt.
Select Run as administrator.
Enter sfc /scannow and press Enter.
If the system finds the problem, it is solved automatically.
Run the DISM tool.
If the problem persists, I’ll let you run the DISM tool to check the system status and try to recover the files.
Click on ‘Start’.
Type ‘Command prompt’ in the search box.
Remove from the results list or right-click the command prompt, then press “Run as administrator.
In the administrator prompt:, type the following commands. Press Enter after each command:
DISM.exe /Online /Tidy up picture /Health control
DISM.exe /Online /Clean Image /Restore Health
To close the administrator prompt: type Exit, and then press Enter.
Note: The program may take 15 to 20 minutes, so do not cancel.
Check if you overclocked your hardware.
Many computer enthusiasts tend to overclock their hardware to get more performance. If you are one of them, this overclocking could be the cause of the problem. What you can have overclocked can include your CPU, GPU, or memory. Anyway, trying to get more power through overclocking can lead to a BSOD if you push too far. The first logical step is to restore it to its original state, but if that doesn’t give you enough energy, you can try overclocking in very small steps and see if the problem recurs. If overclocking was the problem, you can see exactly when to go too far and stop in small steps. This avoids problems like BSOD and extends the life of your equipment.
In summary, the SYSTEM_SERVICE_EXCEPTION error (win32kbase.sys) is something to be afraid of. The above methods are easy for everyone to understand, and when you’re done, your system is up and running in no time.
RECOMMENDED: Click here to troubleshoot Windows errors and optimize system performance
CCNA, Web Developer, PC Troubleshooter
I am a computer enthusiast and a practicing IT Professional. I have years of experience behind me in computer programming, hardware troubleshooting and repair. I specialise in Web Development and Database Design. I also have a CCNA certification for Network Design and Troubleshooting.