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If you see a dialog box with the message –File or folder copy error, Error not specified copying the WhatsApp folder from your phone to your PC, this article will show you how to fix the problem. This error message may occur when copying files or folders from the PC to the phone or SD card and vice versa.
File or folder copy error, Unspecified error
1] Convert file system
If you try to copy files from PC to SD card or phone memory and receive this error message, there is a high probability that the target disk is a FAT32 file system. FAT32 files cannot copy files/folders larger than 4 GB. Therefore, you must convert the file system to exFAT or NTFS. If you have an SD card, it is possible – but you may not be able to do so with the phone’s memory. So insert the SD card, open This PC, right click on the SD card, select Format. Then select exFAT or NTFS from the File System drop-down menu and click the Start button .
Then try copying the same file.
2] Format when the destination drive is damaged
If the SD card or phone memory is damaged, you may also receive this error message. To confirm, check if you can perform other tasks with the phone memory and SD card. If you are facing the same problem, it may mean that the SD card or your phone applications are also damaged. There is a high probability that you can solve the problem by formatting.
3] Force Stop WhatsApp
A file or folder copy error, an unspecified error occurs when you try to copy the WhatsApp folder from the SD card/phone memory to the PC. The WhatsApp folder has several subfolders such as.Shared,.trash,.trash, Databases, Media, etc. All these folders synchronize with the WhatsApp application on your phone. If WhatsApp is running and you try to change the synchronized folders, you get this error. In this case, you must copy Force Stop WhatsApp and then copy the files. On your Android phone, open Settings > Applications and notifications > Application info. Here you will find all the applications installed on your mobile phone. Learn more about WhatsApp and press the FORCE STOP button. Then connect the phone and copy the folder. This path is for Android Oreo users. A similar path can be found in other versions.
4] Stop the file manager on your phone
When you install a third-party file manager on your phone, all files and folders are synchronized. If you try to copy a file/folder after connecting the device via a USB cable, the file manager will continue to use the same file/folder and will therefore display such an error message. Therefore, you must first stop the third-party file manager and then transfer the files from your phone to your PC.
I hope you find these tips useful.