What is cueagent_srv.exe? Is it Safe or a Virus? How to remove or fix it

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What is cueagent_srv.exe?

cueagent_srv.exe is an executable file from JavaService by Alexandria Software Consulting, with the Windows XP version 1.1.0.0 typically being around 53248 bytes. The .exe file could be a standard part of the software, but it's essential to verify if it's a legitimate application file or harmful malware/virus. Check its properties and origin to ensure its validity.

 

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Is cueagent_srv.exe safe, or is it a virus or malware?

To check if cueagent_srv.exe or any file is safe or a virus:

1. Verify its location: The legitimate path should be something like C:\Program Files\Alexandria Software Consulting\JavaService\cueagent_srv.exe
2. Use Task Manager: Add "Image Path Name" in the columns to see the file location.
3. Use Microsoft's Process Explorer: Check the "Verified Signer" status. If it's "Unable to Verify," further investigation is needed. Not all legitimate processes have a verified signature, but no malicious ones do.

The most important facts about cueagent_srv.exe:

• Name: cueagent_srv.exe
• Software: JavaService
• Publisher: Alexandria Software Consulting
• Expected Location: C:\Program Files\Alexandria Software Consulting\JavaService\ subfolder
• Expected Full Path: C:\Program Files\Alexandria Software Consulting\JavaService\cueagent_srv.exe
• SHA1: 900f19d642647aeeed63487df96e0b445fc13ed0
• SHA256: cc9a907378be7aba43ffac2297bc2f504d94c7935a5fc0219b21982f2667bc83
• MD5: 9d93cba7e1e530ab84d1401ada3be12e
• Known to be up to 53248 bytes in size in Windows XP
• Version: 1.1.0.0
  

If experiencing issues with cueagent_srv.exe, first verify its trustworthiness using Task Manager by checking its location and size.

If it seems suspicious and you suspect a virus, use a comprehensive security application to attempt removal. Since not all tools detect every type of malware, you might need to try multiple security programs.

If the virus affects the ability to delete cueagent_srv.exe, boot into Safe Mode with Networking for a more secure environment, allowing you to run security scans and perform a thorough system analysis.

 

Can I remove or delete cueagent_srv.exe?

Do not delete cueagent_srv.exe if it's a safe file, as it could impact related programs. Keep your software and drivers updated to prevent issues.

If you suspect the file is malicious, perform a thorough system analysis with tools like Fortect or a reliable antivirus and malware remover. If these tools identify the file as harmful, they will help remove cueagent_srv.exe and any associated malware.

If it's not a virus and you need to uninstall it, remove JavaService via its uninstaller or the Add/Remove Program feature in the Windows Control Panel.

• 1. In the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then under Programs:
  o Windows Vista/7/8.1/10: Click Uninstall a Program.
  o Windows XP: Click Add or Remove Programs.

• 2. When you find the program JavaService, click it, and then:
  o Windows Vista/7/8.1/10: Click Uninstall.
  o Windows XP: Click the Remove or Change/Remove tab (to the right of the program).

• 3. Follow the prompts to remove JavaService.

 

 

Common cueagent_srv.exe error messages

The most common cueagent_srv.exe errors that can appear are:

• "cueagent_srv.exe Application Error."
• "cueagent_srv.exe failed."
• "cueagent_srv.exe has encountered a problem and needs to close. We are sorry for the inconvenience."
• "cueagent_srv.exe is not a valid Win32 application."
• "cueagent_srv.exe is not running."
• "cueagent_srv.exe not found."
• "Cannot find cueagent_srv.exe."
• "Error starting program: cueagent_srv.exe."
• "Faulting Application Path: cueagent_srv.exe."
• "cueagent_srv.exe is not responding."
• "Access Violation at address [address] in module 'cueagent_srv.exe'."
• "cueagent_srv.exe has stopped working."
• "Cannot start JavaService. A required component is missing: cueagent_srv.exe"

 

.exe error messages related to cueagent_srv.exe can arise during various instances: program installation, while running JavaService software, during Windows startup or shutdown, or even while installing Windows XP. Recording the specific timing and context of these errors is crucial for effective troubleshooting.

 

How to fix cueagent_srv.exe

Maintaining a clean and organized computer is crucial for preventing issues with cueagent_srv.exe. This includes conducting regular malware scans, cleaning your hard disk with tools like cleanmgr and sfc /scannow, uninstalling unnecessary programs, managing auto-start programs through msconfig, and enabling automatic Windows updates.

Regular backups or setting recovery points are also important. If you encounter a major issue, check your recent actions and use the resmon command to identify problematic processes.

Rather than reinstalling Windows, consider repairing your installation or using the DISM.exe command. Tools like Fortect can help analyze the cueagent_srv.exe process, identifying if it is spyware, malware, or a Trojan horse, while antivirus software can assist in removing such threats.

 

Download or reinstall cueagent_srv.exe

Avoid downloading replacement exe files, like cueagent_srv.exe, from download sites due to the risk of viruses. Instead, reinstall the main application associated with it, which is JavaService, for a safer solution.

 

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1. Download and install AlwaysUp, if necessary.
2. Download and install the Java runtime environment (JRE), if necessary.
3. Start AlwaysUp.
4. Select Application > Add to open the Add Application window:
5. On the General tab:

Operating system information

cueagent srv.exe errors can occur in any of the following Microsoft Windows operating systems:

• Windows 11
• Windows 10
• Windows 8.1
• Windows 7
• Windows Vista
  

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