Updated May 2022: Here are three steps to using a repair tool to fix exe problems on your computer: Get it at this link
- Download and install this software.
- Scan your computer for exe problems.
- Repair the exe errors with software tool
What is burnhelper.exe?
burnhelper.exe is an executable file that is part of AI Recovery developed by ASUSTeK Computer, Inc.. The Windows 7 version of the software: 184.108.40.206 is usually about 76928 bytes in size, but the version you have may differ.
The .exe extension of a file name displays an executable file. In some cases, executable files can damage your computer. Please read the following to decide for yourself whether the burnhelper.exe file on your computer is a virus or malware that you should delete, or if in fact it is a valid Windows operating system file or reliable application.
Is burnhelper.exe safe, or is it a virus or malware?
The first thing that will help you determine if a particular file is a legitimate Windows process or a virus, is the location of the executable itself. With burnhelper.exe for example, it's path will probably be something like C:\Program Files\ASUSTeK Computer, Inc.\AI Recovery\burnhelper.exe
To determine it's path, open Task Manager, go to View -> Select Columns and select "Image Path Name" to add a location column to your Task Manager. If you find a suspicious directory here, it may be a good idea to investigate this process further.
Another tool that can sometimes help you detect bad processes is Microsoft's Process Explorer. Start the program (it does not require installation) and activate "Check Legends" under Options. Now go to View -> Select Columns and add "Verified Signer" as one of the columns.
If the "Verified Signer" status of a process is listed as "Unable to Verify", you should take a moment look at the process. Not all good Windows processes have a Verified Signature label, but neither do any of the bad ones.
The most important facts about burnhelper.exe:
- Name: burnhelper.exe
- Software: AI Recovery
- Publisher: ASUSTeK Computer, Inc.
- Expected Location: C:\Program Files\ASUSTeK Computer, Inc.\AI Recovery\ subfolder
- Expected Full Path: C:\Program Files\ASUSTeK Computer, Inc.\AI Recovery\burnhelper.exe
- SHA1: 27b3acd062c3659c05f766255793a734d38f2dd6
- SHA256: 4b766c15aeb0ee13b549579686680f22f4484d6fcd6684c75062ebb3529a0f2e
- MD5: e043f573c4e683367ec933c9c97d0cb3
- Known to be up to 76928 bytes in size on most Windows;
If you had any difficulties with this executable, you should determine if it's trustworthy before deleting burnhelper.exe. To do this, find this process in Task Manager.
Find its location and compare the size etc with the above facts.
If you suspect that you may be infected with a virus, then you must attempt to fix it immediately. To delete the burnhelper.exe virus, you must download and install a full security application like this. Note that not all tools can detect every type of malware, so you may need to try several options before you're successful.
In addition, the functionality of the virus may itself affect the deletion of burnhelper.exe. In this case, you must enable Safe Mode with Networking - a secure environment that disables most processes and loads only the most required services and drivers. When there, you can run a security program and a complete system analysis.
Can I remove or delete burnhelper.exe?
You should not delete a safe executable file without a valid reason, as this may affect the performance of any associated programs that use that file. Be sure to keep your software and programs up to date to avoid future problems caused by corrupted files. With regard to software functionality issues, check driver and software updates more often, so there is little or no risk of such problems occurring.
The best diagnosis for these suspicious files is a complete system analysis with either ASR Pro or this antivirus and malware remover. If the file is classified as malicious, these applications will also delete burnhelper.exe and get rid of the associated malware.
However, if it is not a virus and you need to delete burnhelper.exe, then you can uninstall AI Recovery from your computer using its uninstaller. If you cannot find it's uninstaller, then you may need to uninstall AI Recovery to completely delete burnhelper.exe. You can use the Add/Remove Program function in the Windows Control Panel.
1. In the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel, and then under Programs:
o Windows Vista/7/8.1/10: Click Uninstall a Program.
o Windows XP: Click Add or Remove Programs.
- 2. When you find the program AI Recovery, click it, and then:
o Windows Vista/7/8.1/10: Click Uninstall.
o Windows XP: Click the Remove or Change/Remove tab (to the right of the program).
- 3. Follow the prompts to remove AI Recovery.
Common burnhelper.exe error messages
The most common burnhelper.exe errors that can appear are:
• "burnhelper.exe Application Error."
• "burnhelper.exe failed."
• "burnhelper.exe has encountered a problem and needs to close. We are sorry for the inconvenience."
• "burnhelper.exe is not a valid Win32 application."
• "burnhelper.exe is not running."
• "burnhelper.exe not found."
• "Cannot find burnhelper.exe."
• "Error starting program: burnhelper.exe."
• "Faulting Application Path: burnhelper.exe."
These .exe error messages can occur during the installation of a program, during the execution of it's associate software program, AI Recovery, during the startup or shutdown of Windows, or even during the installation of the Windows operating system. Keeping a record of when and where your burnhelper.exe error occurs is important information when it comes to troubleshooting.
How to fix burnhelper.exe
A clean and tidy computer is one of the best ways to avoid problems with burnhelper.exe. This means performing malware scans, cleaning your hard disk with cleanmgr and sfc /scannow, uninstalling programs you no longer need, monitoring any auto-start programs (with msconfig), and enabling automatic Windows updates. Don't forget to always make regular backups or at least define recovery points.
If you have a bigger problem, try to remember the last thing you did or the last thing you installed before the problem. Use the resmon command to identify the processes that are causing your problem. Even in case of serious problems, instead of reinstalling Windows, you should try to repair your installation or, in the case of Windows 8, by executing the command DISM.exe /Online /Cleanup-image /Restorehealth. This allows you to repair the operating system without data loss.
To help you analyze the burnhelper.exe process on your computer, you may find the following programs useful: Security Task Manager displays all Windows tasks running, including built-in hidden processes such as keyboard and browser monitoring or auto-start entries. A single security risk rating indicates the probability that it is spyware, malware or a potential Trojan horse. This anti-virus detects and removes spyware, adware, Trojans, keyloggers, malware and trackers from your hard disk.
Download or reinstall burnhelper.exe
It is not recommended to download replacement exe files from any download sites, as these may themselves contain viruses etc. If you need to download or reinstall burnhelper.exe, then we recommend that you reinstall the main application associated with it AI Recovery.
Restore Illustrator file from backup
ASUS AI Recovery is a program developed by ASUS. The most used version is 1.0.13, with over 98% of all installations currently using this version. The main program executable is _6FEFF9B68218417F98F549.exe. The software installer includes 16 files and is usually about 851.5 KB (871,936 bytes).
Operating system information
burnhelper.exe errors can occur in any of the following Microsoft Windows operating systems:
- Windows 10
- Windows 8.1
- Windows 7
- Windows Vista
- Windows XP
- Windows ME
- Windows 200