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For most users who upgrade their system using Dell, HP, Lenovo, ASUS or another laptop or desktop computer from Windows 7, 8 to Windows 10, a non-functioning Broadcom Ethernet adapter is a problem.
Broadcom produces many types of network cards and works with relatively large computer manufacturers such as Dell, Lenovo and others. Your desktop or laptop computer may have a Broadcom network card, such as a Gigabit NetLink adapter or Gigabit Netxtreme adapter. If your Broadcom network card has stopped working, this article can help you to fix it.
Run the Network Card Troubleshooter
If you can’t connect to a network, there may be a problem with your network adapter, the equipment that allows your computer to connect to the network.
First try to use the Network Card Troubleshooting Tool to automatically find and fix some problems. This fix will disable and re-enable the adapter and try another general repair. Here is how:
- Open the Control Panel by right-clicking the Start button.
- Enter the fix in the search box and click Troubleshooting.
3 Click Network and Internet, launch the Network Adapter Troubleshooting Tool, follow the on-screen instructions and check them.
Remove the network card driver and restart it.
Try uninstalling the network card driver, reboot your computer and let Windows automatically install the latest driver. Here is how to do it:
- Right-click “Start”, select “Device Manager” and go to “Network Adapters”> “Network Adapter Name”.
2 Right-click (or click and hold) the network adapter and select “Uninstall”> “Uninstall the driver software for this device”. Select the > OK check box to confirm that you want to uninstall it.
- After uninstalling the driver, click “Start”> “Power”> “Reboot”.
Use a Dedicated Network Interface Card
Please note that this problem may occur if your computer’s built-in Internet controller is not compatible with Windows 10. If you have ruined all the above methods to no avail, your only hope is to try a dedicated network card (NIC). and see if your network connection can be processed.
If you don’t have a dedicated network card inside, you can order it online. This (here) costs only about $12 and is compatible with all current versions of Windows (including Windows 10).
However, please note that you must enter the BIOS settings and disable the Broadcom Netlink Gigabit Ethernet built-in controller before installing a dedicated network card. On most motherboards, you can disable the built-in NIC under “Embedded Devices”.
After disconnecting the built-in network card, install the new dedicated network card into a free PCIe slot, connect the LAN cable and reboot the computer. The first home screen says you don’t have internet, but don’t worry. When Windows 10 is fully loaded, the operating system will find it and install the appropriate driver. After a while you will have a working network connection.
Update the Broadcom NetLink Gigabit Ethernet driver.
You can manually update the Broadcom NetLink Gigabit Ethernet adapter driver by visiting the official website of your computer manufacturer to get the latest Broadcom NetLink Gigabit Ethernet driver for your Windows 10 PC.
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CCNA, Web Developer, PC Troubleshooter
I am a computer enthusiast and a practicing IT Professional. I have years of experience behind me in computer programming, hardware troubleshooting and repair. I specialise in Web Development and Database Design. I also have a CCNA certification for Network Design and Troubleshooting.