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If you are working in Windows and you see the following error: The control panel extension is not compatible with the driver version, you are not alone. Many Windows users report it. But the good news is that you can fix it yourself.
How to Fix Control Panel Extension is Incompatible with Driver Version
Updating the Synaptics Driver through Device Manager
Since the main cause of the error ‘Control Panel Extension is incompatible with the driver version’ is an incomplete Synaptics driver, you should initiate this troubleshooting attempt by attempting to force the driver update through the Device Manager.
Several affected users have confirmed that this process has finally allowed them to correct the error and change the mouse settings without problems.
Uninstalling and reinstalling the target device driver
This problem is mainly caused by the old or incompatible signal device driver. If you have just updated the pointing device driver, restart your computer to see if the error has been corrected. If not, proceed as follows to uninstall and reinstall the pointing device driver.
1) On the keyboard, press the Windows logo and R key at the same time to display the Run field.
2) Type devmgmt.msc and click OK.
3) Right-click the pointing device driver and other pointing devices. Then click Uninstall device.
4) Download the latest pointing device driver from your computer manufacturer’s website and install it on your computer.
Use System Restore
If the first two methods didn’t work in your particular case, it’s very likely that a recent change you imposed on your computer had an impact on your mouse drivers. If the error ‘Extension of the control panel is incompatible with the driver version’ occurred recently, System Restore should allow you to undo the change.
Since it is virtually impossible to make a list of all the possible culprits that could cause this problem, it is best to rely on System Restore.
In this case, you should use System Restore to undo the problem. Note that by default, all current versions of Windows are set up to regularly create new restore points. If you haven’t changed this behavior, you should find one closer to the date you started solving this problem.
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CCNA, Web Developer, PC Troubleshooter
I am a computer enthusiast and a practicing IT Professional. I have years of experience behind me in computer programming, hardware troubleshooting and repair. I specialise in Web Development and Database Design. I also have a CCNA certification for Network Design and Troubleshooting.