Fix The backup application could not start due to an internal error (0x80080005)

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Any problems in Windows 10 occur when you update your operating system, and you cannot exclude the upgrade because it is a mandatory process that runs automatically. Updates ensure user safety and ease of use, but sometimes these updates cause much more chaos than convenience and the error code 0x80080005 is one of them.

The Security Essentials 0x80080005 error occurs when the program does not update its definition files from the Microsoft Update server. Although quite common (in terms of Windows updates), Security Essentials is not a very popular tool because of the many problems and conflicts that users face when using it. However, for those of you who use it, solving this problem should be your main concern. Alternatively, solving this problem can be as simple as using a third-party antivirus program.

The main cause of this error is a conflict between your PC’s security software and Windows Update, which blocks the BITS service and therefore prevents the system from accessing the System Volume Information folder.

Run the Windows troubleshooter

windows troubleshooter

To follow this solution further, users should use Windows Troubleshooting and know the process inside out, let’s take a look at this guide:

  1. First go to the official Microsoft website and look for the Windows Update Troubleshooter convenience store.
  2. Once you have downloaded it, make sure it is installed as an administrator.
  3. Simply follow the instructions of the wizard on the screen and complete it.
  4. Now restart your PC and you will see the final results when you start your device.

Resetting Windows update components

Reset Catroot2 Folder

Depending on the user, the error 0x80080005 can sometimes occur due to problems with Windows Update components. To correct this, you must manually reset the necessary components. It’s not as difficult as you think, and you can do it by following these steps:

January 2021 Update:

We now recommend using this tool for your error. Additionally, this tool fixes common computer errors, protects you against file loss, malware, hardware failures and optimizes your PC for maximum performance. You can fix your PC problems quickly and prevent others from happening with this software:

  • Step 1 : Download PC Repair & Optimizer Tool (Windows 10, 8, 7, XP, Vista – Microsoft Gold Certified).
  • Step 2 : Click “Start Scan” to find Windows registry issues that could be causing PC problems.
  • Step 3 : Click “Repair All” to fix all issues.


Launch the command prompt as administrator.
Now execute the following commands:

net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver
ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
ren C:\Windows\System32\catroot2 catroot2.old
net start wuauserv
net start cryptSvc
net start bits
net start msiserver

After executing these commands, all the necessary components are restarted and you can download the updates again. If you do not want to execute all these commands manually, you can always create a Windows Update Reset script to automatically reset the necessary components.

Give your computer full control over the System Volume Information folder.

If the cause of this problem in your case is that your computer cannot access the System Volume Information folder, you can solve the problem by simply doing so:

Right-click on the Start Menu button to open the WinX menu.
Click on Command prompt (Admin) in the WinX menu to launch a high command prompt.
Type the following in the prompt that appears and press Enter :

Wait until the command is fully executed.

Close the highlighted prompt.
Restart your computer.

Try the Protector solution.

Press WindowsKey+R, type gpedit.msc and press Enter.
Click on Computer Configuration, click on Administrative Templates, click on System, then double-click on Define Installation and Repair Settings for Optional Components.
If you select “Enabled”, check the box “Contact Windows Update directly…”. – Apply and OK

Enter CMD in Search. Right-click to work as an administrator. (You can also right-click on the Start button and select “Admin Prompt”.)
Type the following 5 commands at the CMD prompt:

> WSReset.exe (go back to the cmd screen and press ctrl-c to get the prompt back)
> dism /online /cleanup-image /restorehealth
> dism /online /cleanup-image /StartComponentCleanup
> sfc /scannow
> powershell
> Get-AppXPackage -AllUsers |Where-Object {$_.InstallLocation -like “*SystemApps*”} | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}

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