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This article describes how to solve the various problems that occur when you try to back up or restore files or folders using Windows Backup and Restore. If this Windows backup and recovery problem occurs, you will receive the following error messages:
In addition, you may not be able to navigate to the files and folders you want to restore in the File Recovery Wizard.
Microsoft mentions that “reparse points” are the Windows equivalent of symbolic links under Linux. They allow you to “link” a folder to another location on your hard drive without having to move the folder.
The reason for the error is that when Windows tries to “save” the folder, it does not find the related file. This makes Windows believe that the file does not exist, that it is inaccessible or corrupted.
Remove Any “Mounted Volumes” / “Reparse Points”
The main reason for what we shared above is if there is a volume that uses a FAT file system (0x80070001) and if a volume contains compressed files (0x81000037). The solution to correct both is the same, i. e. you must delete the alias “reparse point” alias SYMBOLIC LINK and select the absolute path to this location in the Windows Backup configuration interface.
Open a command prompt, type the following, then press Enter-.
DIR /AL /S
The LIST OF JUNCTIONS is displayed.
To remove the repair point from the mounted volume:
- Locate the repair point you found, right-click on the repair point icon, and then click Properties.
- In the General tab, confirm that the folder type is Mounted Volume, then delete this folder.
Fix Windows Restore error 0x81000037
When a backed up directory is deleted and you try to restore it, it fails with error code 0x81000037. This may also be the case if you check the box to restore files to their original subfolders in the File Recovery Wizard and try to restore the files or folders to a different location.
Remove viruses / malware
Then, your computer may *possibly* have virus/malware infection problems.
Although this does not seem to be the cause of a file system failure, the problem is that many newer viruses target the underlying files/folders to block user access OR ensure that the infection has the ability to do its harmful work.
The fact is that if you still notice errors, it may be due to a viral infection that temporarily overwrites some files/folders on your hard disk.
Further steps to correct the error should be taken with someone who has specific access to your specific Windows system.
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CCNA, Web Developer, PC Troubleshooter
I am a computer enthusiast and a practicing IT Professional. I have years of experience behind me in computer programming, hardware troubleshooting and repair. I specialise in Web Development and Database Design. I also have a CCNA certification for Network Design and Troubleshooting.