Fix Windows Update Error 8020002e



RECOMMENDED: Click here to fix Windows errors and optimize system performance

Error code 8020002e usually occurs when the user attempts to install a critical or safety update via the WU component. Most of the users concerned will see it within seconds after trying to download a pending update. This special error code indicates that an important component required for the update process is corrupted or not saved.

Run the troubleshooter for Windows Update.

Run Windows Update troubleshooting and let it solve problems automatically. The troubleshooter searches for the different problems and tries to solve them automatically.

The convenience store automatically saves the following DLLs from the central system:

atl.dll, urlmon.dll, mshtml.dll, shdocvw.dll, browseui.dll, jscript.dll, vbscript.dll, scrrun.dll, msxml.dll, msxml3.dll, msxml6.dll, actxprxy.dll, softpub.dll, wintrust.dll, dssenh.dll, rsaenh.dll, gpkcsp.dll, sccbase.dll, slbcsp.dll, cryptdlg.dll, oleaut32.dll, ole32.dll, shell32.dll, initpki.dll, wuapi.dll, wuaueng.dll, wuaueng1.dll, wucltui.dll, wups.dll, wups2.dll, wuweb.dll, qmgr.dll, qmgrprxy.dll, wucltux.dll, muweb.dll, wuwebv.dll

windows-update-troubleshooter

Resetting Windows Update Components

Try resetting the Windows Update components and see if this will help you.

Open a Windows command prompt. To open a command prompt, click Start > Run. Copy and paste (or type) the following command, then press ENTER :

  • cmd

Stop the BITS service and the Windows Update service. To do this, type the following commands at the command prompt. After entering each command, press ENTER.

  • net stop bits
  • net stop wuauserv

Delete the qmgr*.dat files. To do this, type the following command at a command prompt, then press ENTER :

Del “%ALLUSERSPROFILE%\Application Data\Microsoft\Network\Downloader\qmgr*.dat”

If this is your first attempt to solve your Windows update problems with the steps in this article, proceed to step 5 without performing the steps in step 4. The steps in step 4 should only be performed at this troubleshooting point if you are unable to resolve your Windows update problems after completing all steps except step 4. The steps in step 4 are also performed from the “Aggressive” mode of the Fix it solution above.

Rename the following folders to *.BAK :

  • %systemroot%\SoftwareDistribution\DataStore
  • %systemroot%\SoftwareDistribution\Download
  • %systemroot%\system32\catroot2

To do this, type the following commands at the command prompt. After entering each command, press ENTER.

  • Ren %systemroot%\SoftwareDistribution\DataStore *.bak
  • Ren %systemroot%\SoftwareDistribution\Download *.bak
  • Ren %systemroot%\system32\catroot2 *.bak

Reset the BITS service and the Windows Update service to the default security descriptor. To do this, type the following commands at the command prompt. After entering each command, press ENTER.



Update:

We now recommend using this tool for your error. Additionally, this tool fixes common computer errors, protects you against file loss, malware, hardware failures and optimizes your PC for maximum performance. You can fix your PC problems quickly and prevent others from happening with this software:

  • Step 1 : Download PC Repair & Optimizer Tool (Windows 10, 8, 7, XP, Vista – Microsoft Gold Certified).
  • Step 2 : Click “Start Scan” to find Windows registry issues that could be causing PC problems.
  • Step 3 : Click “Repair All” to fix all issues.

download



sc.exe sdset bits D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCRRC;;;AU)(A;;CCLCSWRPWPDTLOCRRC;;;PU)
sc.exe sdset wuauserv D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCRRC;;;AU)(A;;CCLCSWRPWPDTLOCRRC;;;PU)

Type the following command at the command prompt, then press ENTER :

cd /d %windir%\system32

Re-record BITS files and Windows Update files. To do this, type the following commands at the command prompt. After entering each command, press ENTER.

regsvr32.exe atl.dll
regsvr32.exe urlmon.dll
regsvr32.exe mshtml.dll
regsvr32.exe shdocvw.dll
regsvr32.exe browseui.dll
regsvr32.exe jscript.dll
regsvr32.exe vbscript.dll
regsvr32.exe scrrun.dll
regsvr32.exe msxml.dll
regsvr32.exe msxml3.dll
regsvr32.exe msxml6.dll
regsvr32.exe actxprxy.dll
regsvr32.exe softpub.dll
regsvr32.exe wintrust.dll
regsvr32.exe dssenh.dll
regsvr32.exe rsaenh.dll
regsvr32.exe gpkcsp.dll
regsvr32.exe sccbase.dll
regsvr32.exe slbcsp.dll
regsvr32.exe cryptdlg.dll
regsvr32.exe oleaut32.dll
regsvr32.exe ole32.dll
regsvr32.exe shell32.dll
regsvr32.exe initpki.dll
regsvr32.exe wuapi.dll
regsvr32.exe wuaueng.dll
regsvr32.exe wuaueng1.dll
regsvr32.exe wucltui.dll
regsvr32.exe wups.dll
regsvr32.exe wups2.dll
regsvr32.exe wuweb.dll
regsvr32.exe qmgr.dll
regsvr32.exe qmgrprxy.dll
regsvr32.exe wucltux.dll
regsvr32.exe muweb.dll
regsvr32.exe wuwebv.dll

Reset Winsock. To do this, type the following command at a command prompt, then press ENTER :

netsh winsock reset

If you are using Windows XP or Windows Server 2003, you must define the proxy settings. To do this, type the following command at a command prompt, then press ENTER :

proxycfg.exe -d

Restart the BITS service and the Windows Update service. To do this, type the following commands at the command prompt. After entering each command, press ENTER.

Net Start Bits
net start wuauserv

If you are using Windows Vista or Windows Server 2008, delete the BITS queue. To do this, type the following command at a command prompt, then press ENTER :

bitsadmin.exe /reset /allusers

Disabling Third Party Anti-virus

It turns out that this problem can also occur due to an overprotective AV suite that interferes in one way or another with the Windows Update component. In this case, communication with the Microsoft server will be interrupted and some updates will fail.

According to the users concerned, there are several third party suites known to cause this problem (Avast, McAfee, Sophos and Comodo). If you are using a third-party scanner that you suspect is responsible for the update problem, you should be able to resolve the problem by either disabling real-time protection of your AV site or completely uninstalling the third-party suite.

First, disable real-time protection and check if the problem persists. Note that this procedure varies depending on the security client you are using. In most cases, however, you can do this directly from the system tray icon. To do this, simply right-click on the Security Suite system tray icon and search for the option that disables real-time protection.

Once you have successfully disabled real-time protection, try reinstalling the Windows update and see if you can do so without error code 8020002E.

https://answers.microsoft.com/en-us/windows/forum/windows_other/error-code-8020002e-cant-install-updates/bac002a9-603e-47af-b639-65d2abf4dd44



RECOMMENDED: Click here to troubleshoot Windows errors and optimize system performance