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If the connection to your Xbox One controller continues to break, you should want to know the reasons why and make the appropriate corrections. If the controller continues to disconnect from your Xbox One, here is all the information you need to know.
Why the connection to the Xbox One controller keeps breaking down
If your Xbox One controller continues to disconnect, you might ask yourself, “Why does my Xbox One controller continue to disconnect? Here are some common reasons for the Xbox One controller disconnect problem. Let’s look at them together.
There are several reasons that can cause your Xbox one controller to disconnect repeatedly. According to some Xbox users, the problem connecting the Xbox One controller may be due to incorrect or outdated controller firmware. In addition, if your controller’s battery does not have enough power, the Xbox One controller may have recurring disconnection problems.
How do I solve the problem of repeated disconnection of the Xbox One controller? Here are some reliable troubleshooting tips.
Reorganize your play space or move the console to another location
If this problem occurs when using multiple controllers, try rearranging your gaming area or moving the console to a different location or room.
The controller operates within 10 meters of your console. However, objects placed between the controller and the console may reduce this range. In addition, objects that use wireless technology (such as a cordless phone) may interfere with your wireless controller. Remove or move any wireless objects or devices that may interfere with the wireless controller or console. This may include :
- Microwave ovens
- Cordless phones
- Wireless Routers
- Chrome front panels
- Metal separators
- Shelves
- Doors of an entertainment center’s closet
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Turn your console on and off
A reboot can completely reboot your Xbox One console, which is useful for resolving problems with your console and controller. To turn your console off and on again :
1) Press and hold the Xbox button on the front of your Xbox One console for about 10 seconds to turn off your console.
2) Press the Xbox button on the console to turn it on.
3) Try your controller and see if this solves your connection problem.
Update your controller’s firmware.
Sometimes the problem with the Xbox One controller connection is due to incorrect or obsolete controller firmware. You should make sure your controller’s firmware is up to date and update it if it is not. If your controller is completely unusable, you will need another controller to perform the update.
To update the firmware of your controller:
1) Connect a USB cable between your controller and your console.
2) Connect to Xbox Live on your Xbox One console.
3) Press the Menu key on your controller.
4) Select Settings.
5) Select Devices and Accessories.
6) Select the controller that is causing the problem.
7) Select Update.
8) Select Continue.
9) When the system indicates “No update required”, your controller firmware is up to date. Otherwise, wait until the update is complete.
10) Check your controller and see if it returns to normal.
Reconnect your controller
Reconnecting your Xbox One Controller to your console is one way to reconnect and, ideally, prevent your Xbox One Controller from being disconnected in an annoying way.
With a wired controller, it’s easy because you simply unplug the cable and plug it back in if the problem persists. Either try another USB port or buy another cable like this one.
If you have a wireless controller, follow these steps:
- Press and hold down the wireless button on the back of your controller near the shoulder buttons until you see the Xbox button blink, then stand still
- Press and release the button for wireless connection
- Within 20 seconds, press the wireless connection button again; when the Xbox button switches to fixed light, the connection is established.
Check if your connection problem persists
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CCNA, Web Developer, PC Troubleshooter
I am a computer enthusiast and a practicing IT Professional. I have years of experience behind me in computer programming, hardware troubleshooting and repair. I specialise in Web Development and Database Design. I also have a CCNA certification for Network Design and Troubleshooting.