Failure to connect group policies to customer service Failure to connect to Windows 10/8

RECOMMENDED: Click here to fix Windows errors and optimize system performance

In Windows 10/8, you may experience various types of login problems with your user account. Today, in this article, we will discuss one of these errors. This is the failure of the Group Policy Client service when connecting to Windows 10/8 with a standard user account. If we tried to log in with the administrator account on the same system, we can join. Here is the screenshot of the error we just received on the output computer:

As you can see on the error screen above, there is no help on this topic. You only have the OK button that will get you nowhere. How can we solve this problem? Now, as usual, the solution to this problem follows the registry entry modification procedure. Since you can log in as an administrator, you can perform the steps listed below. This allows you to solve the problem consistently and log in as a default user account.

Group Policy customer service could not connect

February 2021 Update:

We now recommend using this tool for your error. Additionally, this tool fixes common computer errors, protects you against file loss, malware, hardware failures and optimizes your PC for maximum performance. You can fix your PC problems quickly and prevent others from happening with this software:

  • Step 1 : Download PC Repair & Optimizer Tool (Windows 10, 8, 7, XP, Vista – Microsoft Gold Certified).
  • Step 2 : Click “Start Scan” to find Windows registry issues that could be causing PC problems.
  • Step 3 : Click “Repair All” to fix all issues.


1 Press the Windows key + R combination, type Regedt32.exe into the Run dialog box and press Enter to open Registry Editor.

2 Navigate to next location :


3 Under the key above, you have nothing to change. Make sure it’s intact. Then you should find this key:

HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionSvchost

4 Now create a multiple string value in the right part of this position and name it GPSvcGroup and assign the value data (16) GPSvc to it. Create a new subkey for key Svchost (HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionSvchost) and name it GPSvcGroup.

5 Finally, the right zone of this subkey GPSvcGroup generated two DWORD(16) with corresponding value data (16):

Close and restart the registry editor (16) and check the status of the problem. Your problem should be solved now.

Hope this helps!

Read this if you receive an error message ‘Windows service message connection failure’.

RECOMMENDED: Click here to troubleshoot Windows errors and optimize system performance

Related Video