Fixing Backup and Restore Error (0x80030002)

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The correction of the backup and restore error 0x80030002 may occur due to incorrect backup and restore settings. The problem only occurs with my account; other people using the computer do not receive the message.

The complete error message is similar to this one:

An internal error has occurred
%1 could not be found. (0x80030002)

Here are some methods that will help you correct the error 0x80030002:

Perform a clean boot on Windows


The clean boot is performed to start Windows with a minimum of drivers and boot programs. This avoids software conflicts that occur when you install a program, update or run a program.

  • Click on Start and type msconfig in the search box.
  • Press the Enter key.
  • In the General tab, click on Selective Start.
  • Clear the Load Start-up Items check box.
  • Click on the Services tab.
  • Select the Hide all Microsoft services check box (below).
  • Click on Disable All.
  • Click on OK.

July 2021 Update:

We now recommend using this tool for your error. Additionally, this tool fixes common computer errors, protects you against file loss, malware, hardware failures and optimizes your PC for maximum performance. You can fix your PC problems quickly and prevent others from happening with this software:

  • Step 1 : Download PC Repair & Optimizer Tool (Windows 10, 8, 7, XP, Vista – Microsoft Gold Certified).
  • Step 2 : Click “Start Scan” to find Windows registry issues that could be causing PC problems.
  • Step 3 : Click “Repair All” to fix all issues.


Performing system restore

system restore

System recovery literally takes you back in time on your computer – by restoring system files and settings that were used at a time when your computer was still working well. He could also recover your old Windows password if you changed it recently – so don’t forget to remember your old password!

Check the available disk space on the drives where the system recovery points are stored. At least 1 GB (gigabyte) of available disk space is required for system protection to work.

2) Several versions of Microsoft Windows on the same partition/volume are not a good idea. For example, if both Windows 10 and Windows 7 are installed, starting 10 removes all system recovery points for Windows 7 and vice versa.

System recovery and protection are based on the Volume Shadow Copy and Task Scheduler services. To check the current status of these items, use Windows+R Key to open the Run dialog box, type services.msc, then click OK.

Update the drivers


Security updates, bug fixes, performance improvements and drivers are all available for updates on your computer. Although security updates and bug fixes are often updated automatically, this is the case with your driver software.

Under Windows 10, you can easily find Windows Update by searching the Start menu (just type it in the search field). Once you have found and arrived at Windows Update, you may be offered several different options. This includes:

  • Install now
  • Check for updates
  • Advanced options

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