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Roblox error code 116 occurs when users attempt to play Featured, Popular or any other type of user-generated content via the Roblox Xbox One application. This error is reported on Xbox One, Xbox One S and Xbox One X. Before the error code itself appears, users will receive a short message saying “You are unable to see content other people make because of how your account is set up”.
This particular error code occurs because most Roblox games require access to both online multiplayer games and user-generated content. The error code usually occurs with a child account that is part of a family account.
Since these accounts have limited permissions, you will need to make a number of adjustments to ensure that access to the Roblox application is configured correctly.
Checking Family Account Privilege on Xbox One
If your child has a family account on Xbox One, you may need to change some settings to allow your child to access games in the Roblox application.
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- First, log in to the main account that controls the family’s accounts.
- Then, go to All Settings -> Account -> Family
- Select the child account for which you want to allow access.
- Then go to Online Privacy and Security -> Privacy on Xbox Live -> View and Customize Details
- Scroll down to “Game Content”.
- Now go to the third option above, which says “You can view and share content” and change it to say “All”.
- Done!
- Now you can play Roblox.
Once you are on this page, you will need to make changes to the “Communication & Multiplayer” and “Game Content” settings.
Conclusion
Roblox error code 116 occurs because most Roblox games require access to both online multiplayer games and user generated content. The error code usually occurs with children’s accounts that are part of a family account – these accounts have limited permissions. You will need to make a number of adjustments to ensure that access to the Roblox application is properly configured.
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CCNA, Web Developer, PC Troubleshooter
I am a computer enthusiast and a practicing IT Professional. I have years of experience behind me in computer programming, hardware troubleshooting and repair. I specialise in Web Development and Database Design. I also have a CCNA certification for Network Design and Troubleshooting.