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If you have a Blue Death Screen (BSOD) in Windows caused by the notorious ntoskrnl.exe, here’s what you can do to fix it.
Different error messages may appear when you get BSODs, but we’ll look at one here that has to do with ntoskrnl.exe. This is related to the Windows kernel and is not a good sign, especially if you continue to get a BSOD.
Your problem is probably caused by ntoskrnl.exe+6f880 and ntoskrn.exe+75bc0 – and you may receive messages like “Procedure entry could not be found in GDI32.dll dynamic link library”, “Fatal error, Windows restarts in 1 minute” and “Fatal error, Windows restarts in 1 minute”.
The ntoskrnl.exe BSOD usually refers to memory, possibly caused by a faulty driver. It is recommended that you perform the following memory test to check your memory and determine which driver is causing the problem.
Here are some troubleshooting tips for ntoskrnl.exe BSOD:
Using Windows Memory Diagnostics
- Click the Start button, then type Windows Memory Diagnostics into the search box and press Enter.
- Click Restart Now and search for problems (recommended). Be sure to save your work first, as your computer starts up immediately.
- Your computer restarts and the “Windows Memory Diagnostic Tool” screen appears. Let him do the test. You don’t have to stay and watch the test.
- Your computer automatically restarts and returns to the Windows desktop. The test result is displayed after the connection. If the result is not displayed automatically, you can check it manually.
- Press Win+R at the same time, then type eventvwr.msc and press Enter. In the left pane, under the Windows Logs category, click System. In the right pane, click Find.
- Type MemoryDiagnostic in the search field and press Enter to see the result at the bottom of the window.
- If the result of your memory diagnosis shows that some drivers are defective, or you see an error, you have bad memory. It is very likely that you will have to change your memory. If you don’t see anything here, your memory is good.
Update the drivers
A good rule of thumb to know if this might be the reason for the problem is to ask yourself when you last updated your drivers. If you don’t know or don’t remember at all, expired drivers may be the cause.
And even if they are not the cause, you should still update them, because obsolete drivers can cause all kinds of problems. In fact, you should make sure that your drivers are updated regularly.
Update your computer
Make sure you are running the latest Windows updates on your computer. Note that running obsolete versions of the operating system can cause a variety of problems on your device, including BSOD errors caused by ntoskrnl.exe.
To access the Windows Update area, simply enter “update” in the search field. This method works on all versions of Windows. Then go to Windows Update, check for updates and install available updates.
CCNA, Web Developer, PC Troubleshooter
I am a computer enthusiast and a practicing IT Professional. I have years of experience behind me in computer programming, hardware troubleshooting and repair. I specialise in Web Development and Database Design. I also have a CCNA certification for Network Design and Troubleshooting.