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Computer printers are one of the most convenient electronic devices. Most of the nation’s small and large businesses rely heavily on these electronic devices to meet their daily work goals. Printers allow us to print hundreds of documents of various sizes on paper, and overall they work very well. However, in some cases, these devices get errors.
Many users who use computer printers often complain that they receive intermittently “Printer not responding”, “Driver not available, HP printer” and “Printer needs your attention” messages. If you are one of them, you should seek help from professionals who know how to deal with “driver not available, HP printer” and other common printer errors.
Most of these printer errors, including the “Printer needs your attention” error, can be easily resolved by following a few simple printer troubleshooting steps. So if you are trying to fix it yourself, here are some simple tips that will surely come in handy.
Try to print after turning off secure mode
Try to print the web page after turning off Protected Mode. To do this, follow these steps:
a. In Internet Explorer, click the Tools icon
b. Click the Security tab and uncheck the box next to Enable Protected Mode (requires restarting Internet Explorer).
c. Click Apply and then OK.
d. Close all open Internet Explorer windows and restart Internet Explorer.
e. Go to the website and test the page to print when run as administrator.
Run the troubleshooter
You can resolve the “Printer requires your attention” error by running the built-in troubleshooter. Here’s how it’s done:
Step 1. Press Windows Key + I to open the Settings app. Then go to the Update & Security section.
Step 2. Select “Troubleshoot” from the menu, then “Printers” and click the “Troubleshoot” button.
Step 3. Follow the instructions on the screen to troubleshoot.
After completing troubleshooting, check if the problem is still there. Otherwise, try the next method.
Install the latest updates
- Open the Settings app.
- Go to the Update & Security section.
- Click Check for Updates.
- Reboot your computer.
Restart the print spooler service
- Press Windows Key + R.
- Enter services.msc. and click OK.
- Find the Print Spooler service.
- Select Restart from the menu.
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CCNA, Web Developer, PC Troubleshooter
I am a computer enthusiast and a practicing IT Professional. I have years of experience behind me in computer programming, hardware troubleshooting and repair. I specialise in Web Development and Database Design. I also have a CCNA certification for Network Design and Troubleshooting.