Fixing Windows Update Error 0x80240023



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Error code 0x8240023 is an update problem that Microsoft Windows encounters when installing new security updates or features. Windows will display this error if it fails to check for updates or has installation issues. In addition, user reports indicate a licensing issue with Office 2007 because it is no longer supported. The error is probably also related to KB2505184 (the Office file checker add-on).

Most of the suggested solutions are provided by users themselves, since Microsoft stopped supporting Office 2007 in 2014. While the problems solved here are related to MS Office 2007, this may not apply to all related problems. At 0x80240023.

Causes of Windows Update Error 0x80240023

There are several reasons for this error. Here are a few possible causes for it.

  • Windows Update Error 0x80240023 is mainly due to WU_E_EULAS_DECLINED. This means that with one or more updates, the license conditions have dropped.
  • It can also occur if your previous Windows error was not updated correctly.
  • It can also happen because of system files in your Windows system.

This problem occurs in all versions of Windows such as Windows 10, 8, 7, XP, Vista. Here we will introduce you with a common and easy way to fix 0x80240023 error in your Windows.

Delete the temporary Windows Update Center cache folder

Step 1: Stop the Windows Update Center service.

  • First, type “services.msc” at the “Run” prompt and press Enter.
  • A new window will open with all the Windows services on your system.
  • Then search for “Windows Update Center”.
  • Right-click and select Stop.

Step 2: Delete the temporary Windows Update Center cache folder.

  • Type% windir% \ SoftwareDistribution \ DataStore in Run and click OK.
  • This will open Windows Explorer in the correct location.
  • Then delete all the contents of this folder.

Step 3: Restart the Windows Update service.

  • Type services.msc at the command prompt and press Enter.
  • A new window will open with all the Windows services on your system.
  • Find “Windows Update Center” here.
  • Right-click on Windows Update Center and select Start.


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Let the computer run

Another well-documented solution from users is to leave the device on overnight. This solution is designed for users who are not very tech-savvy. The reason for this solution is that instead of downloading the Office file checker add-on file, the system will automatically update the file checker and continue to update. The average battery life is 6 to 12 hours.

Restart the Windows Update service.

Restart the Automatic Updates service

If the Windows Update Center service fails to install updates and error 0x80240023 appears on the screen, restart the Windows Update Center services.

Often, temporary errors in the Windows Update service prevent updates from being installed. Since these errors are temporary, restarting the Windows Update Center service will fix them as soon as possible.

Here’s what you need to do:

  • Type “services.msc” in the search bar and press Enter.
  • Find Windows Update Center in the list of available services on the screen.
  • Right-click Windows Update Center and select Stop to stop the service.
  • After you stop the Windows Update service, you must clear the Windows Update Center cache folder. To do this, open the Run dialog box while pressing the Windows + R keys.
  • Copy and paste the following command into the text box of the Run dialog box.
  • % windir% \ SoftwareDistribution \ DataStore
  • Delete all files and folders available on your screen.
  • Then repeat the first three steps to run the Windows Update Center services and see if the error is resolved.

The Windows Update error 0x80240023 occurs when you update Windows. There are several ways to fix it. Above, we will explain all the simple ways to solve this problem.



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