Our experience with computers or browsers is not always easy. Sometimes we encounter problems that are not only difficult to solve, but completely unknown because they are in the form of codes. Such a problem usually occurs when you try to connect to Groove Music App under Windows 10 – Error 0xc00d1388. If you receive errors 0xc00d1388 when trying to connect to Groove Music App on Windows 10 or Windows 10 Mobile, you may need to migrate your Xbox Live account.
The main cause of this problem can be attributed to the Microsoft account and your Windows 10 PC settings that do not match. These settings must be the same. For example, if you have an American Microsoft account, the settings must be set to America. Thus, the solution easily available to you is to configure the Microsoft account and the settings of your PC on the same.
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Go to Account Migration page.
When prompted, log in with the account you wish to migrate to another region.
Scroll down to find the’Next’ option. Click the option.
On page , move your Xbox Live account to the region where you move your account, then click I Agree.
Please note that you cannot change region if any of the following conditions apply:
Your account is currently blocked (for example, if one of your members’ credit card has expired).
Second, if you have changed region in the last three months.
You have an Xbox 360 Entertainment For All contract.
You are a minor (in the eyes of applicable law) in your current region and you will not be a minor in the region where you wish to move.
You are not currently a minor (as defined by applicable law) in your current region and you become a minor in the region to which you wish to move.
The procedure is similar if you receive such an error on your Windows 10 Mobile device.
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