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I came across a client machine where he put the computer to sleep and turned the machine off. He used to use the Hibernate option first. On return, the computer jammed on the boot screen and shut down the machine, losing all stored data.
So I had an idea of how to approach this problem. First of all, you should check your power plan, because I have already experienced that a damaged power supply can cause strange problems with Windows Sleep, Shutdown, etc.. So I first decided to delete the energy plan, because he was using his own energy plan, which I had created for him. Remember that you cannot delete the default energy plans – you can only reset the plans to the default settings – what you need to do!
Hibernate ends Computer
Control PanelI opened Control PanelI opened Control PanelEdit all Control Panel Power OptionsPlan Settings You can also simply click the battery icon in the notification area and click More options.
Then select the feed plan you created and click Delete this plan. Now use one of the built-in standard power plans and see if the problem disappears.
Unfortunately, I had the same problem, so I decided to reboot the system in Selective Startup. In Windows 10/8, to disable or manage startup programs, open Task Manager and click the Startup tab. Here you can see the list and right click on any entry to disable it.
So I disabled and restarted all non-Microsoft related items except drivers. But I still had the same problem.
Finally, I thought it might be a driver problem, as most sleep or hibernation problems refer to display drivers . My client used… Fortunately, I found one that’s released for Windows 10. So I first uninstalled the current driver, restarted and then installed the recently downloaded drivers. After the installation, I restarted.
Then I discovered that there was also a BIOS update for his laptop model (it was a Samsung laptop). So I updated that too.
Now I tried to hibernate and it worked. So it’s either the Power Plan, the display drivers or the BIOS update that can help you solve this problem. I still don’t know which ones. In case you have this problem, I hope that my steps will help you to solve it.