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Users encounter the error message “Kernel Mode Heap Corruption Error” when using their computer normally or when performing CPU-intensive activities. This blue screen of death is very common and “normally” does not mean a serious problem with your operating system.
Recently, however, we have encountered several cases where this BSOD occurred several times when users started or performed the same action that initially caused the error. In this article, we will review all the possible causes of this error message, as well as the corrective actions you can take to solve the problem.
Checking graphics drivers in case of problems
- Press Windows + R to open Run.
- Type devmgmt.msc and press OK to open the Device Manager.
- In the Device Manager, expand the Display Adapters section.
- Right-click on your video card and select Update Driver.
- Click on Automatically check for driver update.
- Wait for Windows to search and download an upcoming update for the driver.
- Restart the system and check for improvements.
Repair damaged system files.
It is possible that some system files on your computer are corrupted, so this is the reason for your BSOD error. To repair them, there are two things to do:
Run System File Checker
System File Checker (sfc) is a Windows utility that checks for system file corruption. You can use the sfc /scannow command to scan all protected system files and repair missing or damaged ones.
1) On your keyboard, press the Windows logo key and the R key simultaneously to open the Run dialog box. Type cmd and press Ctrl+Shift+Enter to execute the command prompt as administrator.
2) If you are prompted with permission to make changes to your device, click Yes.
3) In the Command Prompt pop-up window, type the following command
Once you have finished typing the command, press Enter on your keyboard. Then, the sfc tool starts scanning all system files and repairing those that are damaged or missing.
DISM (Deployment Image Servicing and Management) is a command line tool that is used for a variety of purposes, from managing the data contained in the Windows image to maintaining the image itself. Here, you simply use dism.exe to search for image corruption and solve problems, if any.
Updating the system driver of the system manufacturer
Please visit the device manufacturer’s website or application to install the latest drives for hardware components. If you have installed a new hardware component, such as a network card, sound card or video card, be sure to install the latest driver for these components from the device manufacturer’s website. Most hardware installation drivers are installed automatically, but if the driver does not install itself, use the Device Manager to update the driver.
- Type the Device Manager in the Windows search box as shown below and open the Device Manager.
- Now select the component to be updated and right-click to update the driver as shown below by selecting Automatic search for updated drivers.
- Once the driver is installed, restart the system.
Getting the heap corruption error in kernel mode is quite frustrating, but all the troubleshooting steps will help you fix the heap corruption error in kernel mode. If the problem remains the same after trying all the troubleshooting steps, please contact the system vendor who can sometimes solve the problem. If you like this message, please share it to help others.
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CCNA, Web Developer, PC Troubleshooter
I am a computer enthusiast and a practicing IT Professional. I have years of experience behind me in computer programming, hardware troubleshooting and repair. I specialise in Web Development and Database Design. I also have a CCNA certification for Network Design and Troubleshooting.