How to Fix: We Couldn’t Find Your OneDrive Folder Error



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If you use OneDrive to synchronize your document with your Microsoft account, this can lead to errors such that we could not find your OneDrive folder for the OneDrive client on Windows 10. It seems to be one of the many errors reported by users.

OneDrive can’t find the file? Here’s how to fix it now.

Resetting the OneDrive client

It is recommended to try to reset the OneDrive client and then check if this problem persists. To do this, please follow the following instructions:

1. Press Windows + R to open the Run window.

2. enter the following in the Run window:

Local Application Data%\Microsoft\OneDrive\onedrive.exe /reset

3. click on OK. The OneDrive system tray icon on the desktop should disappear and reappear after a minute or two.

4. If the OneDrive icon no longer appears in the taskbar after a few minutes, try starting OneDrive by typing the following command in the Run window and pressing Enter.

Local application data%\Microsoft\OneDrive\onedrive.exe

Login to the administrator account

If you use a local user account without administrator rights, OneDrive may have problems finding folders and have permission problems. Verify that your account has administrative privileges.



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  1. Click on Start and select Settings.
  2. Go to Accounts > Your Data.
  3. Under Your information, check if Administrator is in the profile.
  4. If this is not the case, you may need to log out and log in with an administrator account. Start the OneDrive client and check for improvements.

Change the location of the OneDrive folder

Most users have the default path that contains the user name. Instead, I would suggest placing the OneDrive folder on another drive or location. Once you have reset the OneDrive, I think it is a good idea to move the OneDrive folder to another disk. Again, this is not a permanent solution.

Set OneDrive as your default location

There are several reasons why the default folder for documents and images on your computer is set to OneDrive by default. One possible reason is that you have set OneDrive as the default location for your files. So that we can process your request.

If you have any concerns, please follow the steps below:

  1. Open the File Explorer and select in the left pane the option
  2. Document folder of the list.
  3. Once you have selected the Documents folder, right-click on it and choose
  4. List properties.
  5. Select the Location tab and click the Restore Default Settings button. (see screenshot below)
  6. Select OK, and when prompted to create a folder in the default location, click
  7. Yes.
  8. When prompted to move all files from the old location to the new default location, click
  9. Yes.

Once the work is completed, the folder property windows close themselves and the folder should not use the default folder. Note that these steps apply to the different folders on your computer.

https://social.technet.microsoft.com/Forums/msonline/en-US/0f7a4286-fbe9-4a89-ab25-818807318ca7/quotwe-couldnt-find-the-location-of-your-onedrive-folderquot?forum=OfficeOnlineServer



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