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Sometimes you need to connect your Android device to your Windows 10 computer to transfer certain files, but users have reported some problems with Android and Windows 10 devices.
The reasons why you need to connect your Android device may vary. You may need to transfer some files, but it can be very frustrating if your Windows 10 computer does not recognize your Android device for some reason.
The good news is that there are several possible solutions to this problem. The bad news is that it is more of a trial and error process until you find the method that will eventually work. Don’t worry if you’re not very technical, as the following techniques are easy to understand and perfect for beginners.
What to do if Windows 10 does not recognize your Android device?
Install the USB MTP device driver
Sometimes your Android phone is not recognized due to driver problems, so you can try to update your drivers. To do this, proceed as follows:
- Press the Windows + X button and select Device Manager from the menu.
- Locate your Android device, right-click it and select Update driver.
- Click on Search for a driver on my computer.
- Now click on Let me choose from a list of device drivers on my computer.
- From the list, select USB MTP Device and click Next.
- Once the driver is installed, your Android device must be detected.
Restart Android Phone/Windows 10 Computer
Sometimes the best solution is the most obvious. Many software and even hardware problems can be easily solved with this simple update. And some users reported that after restarting their Android device or computer, they finally managed to solve the problem that their Android device was not recognized by Windows 10. So it doesn’t hurt to try.
Try another USB cable
Even if the cable you have is not that old, it is still a good idea to try another USB cable. The cable you have at your disposal can only be used for recharging if you need it for file transfer.
The cable may be damaged and may come from the factory. It is also a good idea to avoid cheap imitation cables and choose original cables from the same brand as your phone.
Enable USB debugging
According to the experience of many Android users, enabling USB debugging can sometimes help to solve this problem. So you can do it with Android 4.2 to Android 8.0:
Go to your Android “Settings” -> press “By Phone” -> press “Create Number” seven times -> go to “Developer Options” -> enable developer options and USB debugging -> press “OK” when the warning message appears -> check if your Android is recognized.
Loading Android as an MTP under Windows 10
If your Windows 10 can detect your phone, but only for charging, you must configure the USB connection in MTP mode. On most Android devices, a notification should appear in the notification bar when the device is connected to the computer via a USB cable. The notification allows users to connect the device as a multimedia device (MTP), USB stick or simply for charging.
However, sometimes there is simply no such notification. This may be a setting error, and you may have set the connection mode to Load only and checked “Do not save”. To fix this error, you can go to Settings > Memory > Others (Menu) Icon > USB Computer Connection and select Multimedia Device (MTP).
But you may not find the “USB connection to the computer” on some current Android phones. In this case, you can try to delete the configuration data from the application manager and reconnect the devices.
If the above solutions do not solve your problem, please post it in the comments below.
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I am a computer enthusiast and a practicing IT Professional. I have years of experience behind me in computer programming, hardware troubleshooting and repair. I specialise in Web Development and Database Design. I also have a CCNA certification for Network Design and Troubleshooting.