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The error code 0x80072EFD appears when you open the Windows Store or when you download and update a Windows Store application. This is one of the most common problems with the Windows Store, where the Windows store simply sits there with a black screen and does not load, and after about 10 seconds displays an error message with the code 0x80072EFD.
The error code 0x80072efd usually occurs when there is a problem with the Internet connection.
Possible causes of this error:
- A firewall on your computer or local network interrupts your connection to the Windows Update site.
- The MTU setting on your router is too high/low.
- The proxy server settings interfere with your connection to the Windows Update website.
Error correction methods for 0x80072EFD:
If you connect to the Internet via a proxy, you should try to disable this feature to resolve the error code 0x80072efd. Perform these steps:
- Click on Windows + R Key.
- In the window that appears, enter inetcpl.cpl and press Enter.
- Go to Connections -> LAN Settings.
- In the Local Area Network Settings area, locate and select the Automatically detect settings check box.
- Then uncheck the Proxy server box.
Deleting Windows update entries from Hosts
To delete the Windows Update entries from the HOSTS file, do the following:
Click Start, point to All Programs, point to Accessories, and then click Notepad.
On the File menu, click Open.
In the Files of type box, click on All files.
In the search box, go to the following folder:
Double-click to open the Hosts file.
Delete all lines that contain entries for Windows Update (v4.windowsupdate.microsoft.com).
On the File menu, click Save.
Close the Notepad.
Run the command IPCONFIG /FLUSHDNS.
To execute the ipconfig /flushdns command, do the following:
Click on Start, then on Run.
In the Open box, type cmd, then click OK.
At the command prompt, type the following command, then press ENTER :
Close the command window.
Clear the Windows Store Cache
First of all, you should simply clear the Windows store cache, as this is the solution to a variety of problems related to the Windows store process, and you may be able to do the job as well. To clear the Windows store cache, you must:
Press Windows Logo + R to start an execution.
Type WSReset.exe in the Run dialog box and press Enter.
Restart your computer and, once it starts, check whether or not the Windows store is working again.
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