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Windows Update 0x8024a11a error can be caused by a number of factors, including damaged system or damaged boot files, etc. This error prevents users from restarting or shutting down their computer, and the system can only go into sleep mode. The error message itself indicates that difficulties were encountered when rebooting the system.
In some cases, manually rebooting the system several times may solve the problem, but it does not have to work for everyone. Microsoft has not released an official workaround for this error, but given the age of the error, there are a number of fixes that you can implement to work around it. But before getting to the heart of the matter, it is necessary to examine the causes.
Try a multiple restart
The best solution is to reboot your PC several times. Sometimes the update process is blocked due to a small problem, and a reboot always helps in most cases. Click the Restart Now button.
If this does not work, use the power buttons on the Start menu or WinX menu. If your Power buttons, i.e. Restart and Shutdown, are missing, use ALT+CTRL+DEL and then restart your PC.
We also recommend that you restart the PC directly in “Safe” mode or even in “Clean Boot” mode. Once this is done, restart your PC in normal mode. This will ensure that third party processes cannot interfere with the proper functioning of Windows updates.
Troubleshooting Windows Update
- Click Start and select Settings.
- Go to Updates and Security.
- Click the Troubleshooting tab in the left pane.
- Scroll down to the Windows Update section.
- Click the Run Troubleshooting button.
- Windows will now scan the system for problems related to updates.
- Follow the on-screen instructions and apply the recommended patches to resolve the problem.
Launch the DISM tool
You can also run the DISM tool, which repairs the Windows system image and storage of Windows components in Windows 10. With this built-in tool, you have several options, such as /ScanHealth, /CheckHealth, and /RestoreHealth, which can help you resolve Windows Update error 0x8024a11a or 0x8024a112.
- Open the command prompt with administrator privileges.
- Then type the following commands, and be sure to press Enter immediately after typing each one:
- Delete /Online /Cleanup Image /Check Health
- Dism /Online /Cleanup Image /Scan Health
- exe /Online /Clean image /Restore health
- Do not close the window if the process takes some time, as it will probably take a few minutes.
Running the System File Checker
If the problem persists, you can run the System File Checker (SFC) utility. This handy built-in tool checks your filesystem.
- Click Start and start typing “cmd” on your keyboard.
- In your search results, “cmd” should appear with a black icon.
- Right-click on it and select “Run as administrator”.
- If you are asked for the administrator password, enter the password and click OK.
- A new window, completely black, will open. You can enter commands directly in this window.
- Type sfc/scannow and press Enter.
This process will take a long time. You can minimize this black window and continue working.
RECOMMENDED: Click here to troubleshoot Windows errors and optimize system performance
CCNA, Web Developer, PC Troubleshooter
I am a computer enthusiast and a practicing IT Professional. I have years of experience behind me in computer programming, hardware troubleshooting and repair. I specialise in Web Development and Database Design. I also have a CCNA certification for Network Design and Troubleshooting.