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Some Xbox One players encounter the error code 0X80070BFA when trying to download game and mobile phone lists from the Microsoft Store or when trying to open the EA Access or EA Sports applications.
If you want to fix this error code on Xbox, start by making sure the problem is not really caused by a server-side issue that you really can’t fix. To perform these checks, check the official Microsoft server status page and EA’s Twitter account to see if anyone else is reporting the same issues as you.
Is Xbox Live Down?
- Note that the 0X80070BFA error may be due to failures in the Xbox Live service. To check if this is the case, open the Xbox Live status page in a web browser here.
- This page highlights the Xbox Live status with a series of checkmarks. If Xbox Live is currently unavailable, users will have to wait for Microsoft to repair the outage.
Uninstall and reinstall your game or application
If you try to use a game or application, uninstall it and then reinstall it:
- Press the Xbox key to open the guide, select My Games and Applications, then select Show All.
- Select the games or applications.
- Highlight the game or application you want to uninstall, press the Menu key, and select Uninstall.
- Select Uninstall All.
- You can then reinstall the game or application by inserting the disc or downloading it again from the Ready to Install tab. To download the game again, select the game title from the Ready to Install tab at the top of the screen. You can also find the game by searching for it in the Microsoft Store.
Power Cycle your Xbox Console
It turns out that one of the most common cases that facilitates the appearance of error code 0X80070BFA is an inconsistency caused by corrupted temporary data related to the Xbox Store.
Since this data is stored locally, you should be able to resolve the problem by performing a simple power-up operation on your Xbox console. This simple process also stops deleting all temporary data currently held by your console and removes the power supply capacitors (correcting most firmware inconsistencies).
Resetting Your Xbox One Console
As a last resort, you can try to reset your Xbox. This will reinstall the console’s operating system. Depending on your network, this may take some time.
Warning Be sure to select Reset and keep my games and applications. If not, reset your console to factory defaults.
- Press the Xbox button to open the instructions.
- Select Profile and System > Settings > System > Console Info.
- Select Reset Console.
- Select Reset and keep my games and applications. This will reset the operating system and remove all potentially corrupted data without deleting your games or applications.
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