How to Repair Amazon Prime Error Code 9068



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Prime Video error code 9068 is a new bug that affects the library, making several collections inaccessible. It can also affect the display of Prime Video by disabling part of the home screen.

When this error occurs, the experience can be frustrating. But don’t worry! Below we’ve compiled all the information about this problem and how to fix it.

What causes Amazon Prime error code 9068?

  • The Amazon Prime app has not been updated.
  • There may be an error in the app.
  • Your device is not compatible.
  • Registration error.

How do I fix Amazon Prime error code 9068?



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Register your device again

  1. Log in to your Amazon Prime account.
  2. Click on My Profile -> Account and Settings.
  3. Go to your device and “unregister” the device you’re having trouble with.
  4. Now log in to the device that’s having problems and see if the problem persists.

Updating Amazon Prime Video

  1. Go to the Google Play Store or Apple App Store and search for Amazon Prime Video.
  2. If an update is available, it will be listed next to the app name.
  3. Install any updates, if any.

Update your browser

  1. Open your browser and locate the settings listed.
  2. Then go to the “About” section of the settings.
  3. The browser will tell you if updates are available.
  4. Update your browser.

Update the firmware

  1. Go to your device’s settings.
  2. In the settings, find the System Update option.
  3. Your device will check to see if any updates are available for your device.
  4. Install updates if there are any pending updates.



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Frequently Asked Questions

Most problems with streaming video when you subscribe to Amazon Prime are the result of a poor Internet connection, problems with your streaming video device, or problems with the Prime Video app.

  1. Registration error.
  2. Your device is not compatible.
  3. There may have been an error in the app.
  4. The Amazon Prime app has not been updated.

  1. Sign in to your Amazon Prime account.
  2. Click on your profile > Account and Settings.
  3. Go to your device and "unregister" the device with which you are having problems.
  4. Now log in to the device that's having problems and see if the problem persists.