How to Repair Error Code 009 in Roku – [Can’t Connect to the Internet]



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Error code 009 is a warning message that often appears on Roku devices when they have trouble connecting to a wireless or wired Internet connection.

In this guide, you’ll find all the proven solutions to fix Roku 009 errors so you can reconnect to the Internet, access it, and watch your content.

What causes error code 009 on Roku?

  • DNS cache.
  • Weakened cable.
  • Internet connection.
  • Device configuration.

How to fix Roku error code 009?



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Factory reset your settings

  1. Go to Settings, then select System.
  2. Select System Reset, then select Factory Reset.
  3. A reboot will now begin. Follow the on-screen instructions to complete the process.

Turning Your Device Off

  1. Unplug the power cord from the power outlet.
  2. Press and hold the power button for at least 10-20 seconds.
  3. Reconnect the power cord.
  4. Wait for the device to turn on, then check if the problem is solved.

Reset network settings

  1. Start Roku, then log in to your account.
  2. Go to Settings, then select System.
  3. Select Restart System, then type Reset Network Connection.
  4. The device will then begin the reset process. It will automatically reboot during the process.



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Frequently Asked Questions

Go to Settings -> System -> Advanced System Settings -> Reset Network Connection. Select Factory Reset to reset all settings to defaults.

  1. DNS cache.
  2. Weakened cable.
  3. Internet connection.
  4. Device configuration.

  1. Go to Settings, then select System.
  2. Select System Reset, then select Factory Reset.
  3. A reboot will now begin. Follow the instructions on the screen to complete the process.