Last Updated on February 7, 2022
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Have you ever tried to watch content on Netflix but only saw the error message NSEZ-403 instead of available content? What is this error message? Is there any way to get rid of it?
The official Netflix help page doesn’t have much information about this error message. However, from personal experience, the NSEZ error message occurs when you use the VPN service.
What causes Netflix’s NSEZ-403 error?
- Bad Netflix cookies
- A faulty Netflix profile
- Faulty VPN or proxy server
- Hardware acceleration is causing playback problems
How to fix the Netflix error NSEZ-403?
- Open Netflix in a web browser > Log in to your account.
- Once logged in, click the profile icon.
- Click Manage Profiles > Select the profile with which you have a problem.
- Then tap Delete profile at the bottom of the screen.
- If prompted, confirm the action.
- Then create a new profile and sign in to your account.
Sign in to another device
- Be sure to log in to Netflix on another computer over the same network connection.
- If you see an error code or error message when you connect to Netflix or try to watch content on this device, it means that Netflix is unable to connect your account to the service for some reason. Please try watching again later.
- On the other hand, if you do not see an error code or error message when trying to connect to Netflix or watch content on this device, we recommend that you contact customer support.
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Frequently Asked Questions
- Go to netflix.com/clearcookies from a computer that is on the same network as your device.
- Select Login and enter your information. If you see the error message NSEZ-403, it means we cannot connect your account to Netflix.
- Please try again later. If you do not see error NSEZ-403, please contact customer support.
If your Internet connection isn't working, Netflix isn't working. Make sure your Wi-Fi or mobile connection is turned on and that your device hasn't accidentally gone into air mode. Also try other apps to see if they can connect to the Internet. Reinstall the Netflix app.
It's usually a network connection problem that's causing your device to be unable to connect to Netflix.