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Sling TV is an on-demand Internet television and streaming service. The channel library offers a selection of series, shows, and movies. Most impressive, however, is that Sling TV can be watched from virtually any device. This includes smart TVs, Android TVs, and phones, iOS devices, digital media players, etc.
But like any other streaming app or service, Sling TV has its share of problems. The most common problem is the Sling TV `(10-100)` error. The error reads as follows:
“Please forcibly close the application and wait 1 minute. If the problem persists, visit `help.sling.com` to discuss it with us. (10-100)”
What is causing the `error 10-100` on Sling TV?
We think it’s important that you know why this problem is occurring before we implement fixes to fix it.
Cached data: Like almost all apps, the Sling app caches useful data to reduce load times and improve performance. However, we have found that this cache sometimes corrupts and causes the Sling 10-100 error.
Problem with the app: The app you’re trying to install may be corrupted or not properly configured to work on the device you’re using. To get around this problem, you can try completely restarting the app or reinstalling it to fix the Sling 10-100 error.
Now that you know most of the causes of this problem, we can finally move on to implementing some solutions to fix it.
How to resolve “error 10-100” on Sling TV?
Check internet connectivity
- Turn off all devices connected to your home network.
- Close all background applications or other programs.
- Place a modem or router near the device and see if that solves the problem.
- Or connect your device to the Internet with an Ethernet cable.
Also make sure that you meet the minimum Internet speed requirements for normal service: 2.8 Mbps or more for good quality and 1.2 Mbps for average quality.
Deleting cached data
On Windows, iOS, or Android devices, cached data can usually be found under Storage/Privacy in the Settings menu. On Apple TV, you’ll have to uninstall and reinstall the app to clear the cache and data.
- Select Home from the main menu.
- Then on the remote, press Home 5 times + Up 2 times + Rewind 2 times + Fast Forward 2 times.
- It will take a few seconds to clear the cache.
Forcing the Sling app to shut down
- Go to Settings -> Recent apps.
- Find Sling TV -> swipe up or down to close the app windows, depending on your device.
- Return to the Home screen and launch the app again.
- From the Home screen, choose -> Settings.
- Select Apps -> Sling TV.
- Tap Force Shutdown and restart the app.
- Press the Home button on the remote control twice in a row.
- Scroll down to find Sling TV.
- Return to the Home screen and restart the app.
Frequently Asked Questions
The freezing and buffering problems are most likely caused by problems with the Sling TV server or problems with your Internet and Wi-Fi connection. Intermittent freezes or buffering will still occur from time to time, but restarting Sling should eliminate temporary streaming problems. Exit the Sling app and restart it.
Sling TV authorization errors can occur for a variety of reasons and can depend on content or device. An authorization error, if content dependent, can occur when watching a channel or program that was available as a free preview. The error means that the user no longer has access to the channel.
If your device is not on the list, you can perform a hardware reset on most devices by unplugging the device for 10 seconds and then plugging it back in.
- Exit the Sling TV app and launch the Google Play Store.
- Then go to My apps and look for the Sling TV app.
- If an update is available, you'll see an update button on the Sling TV app page.
- Click Update to start the update process.