How to Troubleshoot Dell Printer Not Printing Black on Windows 10

Last Updated on February 1, 2022



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Dell printer is the most common printer and computer enthusiasts love Dell printer for its exciting features. The Dell printer is equipped with black and white printing technology and works with laser technology.

Suppose your Dell printer cannot print a page, so in this article, we will explain how to get your Dell printer not to print in black color a problem that is very common with Dell printers to solve.

Why the Dell printer does not print black?

  • Printer driver problem
  • Inadequate source data
  • Problem printing on paper
  • Problem with the print head
  • Problems with the ink cartridge

How to fix a Dell printer that is not printing black?



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Reinstall the black cartridge

  1. Open the printer by lifting up the scanner bed. Press the tab on the back of the black ink cartridge.
  2. Press the tab on the back of the ink cartridge to release it, and then remove it.
  3. Reinstall the cartridge, press it down and inward until it clicks, then try printing the page again.

Clean and align the cartridge

  1. Click the Start button.
  2. Click All Programs or Programs and select the Dell Printers folder, then click Dell Home Printer.
  3. Select your printer from the drop-down list at the top of the window.
  4. Click the Maintenance tab, and then click Deep Clean Cartridge.
  5. Perform deep cleaning a second time if necessary.
  6. Click on the Align Cartridges button.
  7. Now try to print any page and see if the problem is resolved.



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Frequently Asked Questions

Press the reset chip against the cartridge chip, and then hold down the small button on the Kodak reset chip for three to four seconds. The cartridge should then be reset and the printer should recognize that the ink level is full.

  1. Turn the printer off.
  2. Hold down the ü and right arrow keys.
  3. Turn the printer on.
  4. Right-click on "Factory Settings" and select the check box.
  5. Right-click on "Restore Base" or "Restore STD NE" and select the check box.
  6. While restoring the settings, "Submitting Changes" will appear on the screen.

Make sure the vents on the cartridges are not blocked. Try using a different cartridge to see if your printer recognizes the cartridges. If your printer previously worked with an old cartridge, try reinstalling the old cartridge and see if your printer outputs any type of image - any shade of gray will do.