How to Troubleshoot Netflix Error Code H403 and H404

Last Updated on February 24, 2022



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If you are trying to open or stream content in the Netflix Universal Windows Platform (UWP) app on Windows 10 and you get a message with error code H403 or H404, this article should help you.

In this article, we will identify some possible known causes that can cause this error and then suggest possible solutions that you can try to fix this problem.

What causes Netflix error codes H403 and H404?

There are several ways to fix Netflix error codes H403 and H404. The H403 error code is caused by problems with some temporary information on your computer. If your Universal Windows Platform (UWP) application is out of date, you will probably see Netflix error code H404.

How do I fix Netflix error codes H403 & H404?



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Clear your DNS cache

  1. Press Start + S to open the search box.
  2. Type cmd in the field.
  3. Right-click the command line in the list of results.
  4. Select Run as administrator from the menu.
  5. Type ipconfig/flushdns and press Enter.
  6. Wait for the command to complete.
  7. Type exit and press Enter to close the command line.
  8. Reboot your device.

Connecting to Netflix from another device

  1. Open the Netflix UWP app on your PC as you see fit.
  2. Also, click the action button in the upper right corner.
  3. Select Logout from the drop-down list (make sure you are logged out of your Netflix account on all devices).
  4. Take your mobile device and connect it to the same network that your computer is currently connected to.
  5. Now open the Netflix app on your mobile device and sign in with the same Netflix account.

Updating the Netflix app

  1. Right-click on the Start button in the lower-left corner.
  2. Select Run from the context menu.
  3. Type ms-windows-store://home in the pop-up box.
  4. Click OK at the bottom or press Enter on your keyboard to open Windows Store.
  5. Click the action button with the three dots in the upper-right corner.
  6. From the drop-down menu, select Downloads and Updates.
  7. Downloads and updates are now displayed. Click Get updates.
  8. Wait for the update process to complete.
  9. Reboot your computer.



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Frequently Asked Questions

Netflix error codes H403 and H404 usually indicate a problem with temporary information stored on your computer. If this scenario applies, you may be able to resolve the problem by logging into another device, updating the Netflix UWP application, or reinstalling the entire application.

Netflix has had an error. This usually means that there is a network connectivity issue that is preventing your device from communicating with Netflix.

There are several ways to fix Netflix error codes H403 and H404. The H403 error code is caused by problems with some temporary information on your computer. If your Universal Windows Platform (UWP) application is out of date, you will probably see Netflix error code H404.