How to Troubleshoot Netflix Error Code TVQ-ST-131 Issue

Last Updated on February 18, 2022



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If you’re trying to watch your favorite show or movie on Netflix and error code TVQ-ST-131 keeps popping up, the reason is often the same. It usually means that a network problem is preventing your device from connecting to Netflix.

This can affect all devices connected to Netflix. Fortunately, there are several troubleshooting steps you can take to resolve the error and get back to watching Netflix.

What’s causing the Netflix error code TVQ-ST-131?

  • Server issue.
  • Incorrect DNS range.
  • Reboot or reset your router.
  • Streaming is not allowed on your network.
  • Your Netflix account is in an undefined state.

How to fix Netflix error code TVQ-ST-131 problem?



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Restart your home network

  1. Turn off your device.
  2. Then unplug the modem and router. Wait at least 30 seconds.
  3. Reconnect the modem and see if the lights start flashing.
  4. Reconnect the router and proceed as described above.
  5. Reconnect the device and try playing Netflix.

Restore the default connection settings

  1. If you’re connected via VPN, disconnect it and connect directly to your home internet.
  2. If you’ve changed your DNS settings, you should also reboot your device.
  3. After you’ve checked all of the above items, try opening Netlfix again and see if the error still occurs.

Check your network

  1. If you’re using a phone device to connect to the Internet or a satellite connection to the Internet, try using a different network and see if that solves the problem.
  2. If you’re using public Wi-Fi in a hotel or public place, check to see if Netflix is allowed there.



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Frequently Asked Questions

In general, it means that there is a network problem preventing your device from connecting to Netflix. This can affect all devices that connect to Netflix.

  1. Check your network.
  2. Restart your home network.
  3. Restore the default connection settings.

  1. Server problem
  2. Incorrect DNS range.
  3. Reboot or reset your router.
  4. Streaming is not allowed on your network
  5. Your Netflix account is in an undefined state.