Content Summary
Last Updated on February 4, 2022
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The Robinhood trading app for iOS and Android is experiencing some problems. Users are receiving a Robinhood ‘Unexpected Server Error’ message and are currently unable to use the mobile app. This means they can’t access their stocks and funds, which is very frustrating. So what’s the solution to the unexpected server error in Robinhood? Here’s the gist of the solution.
What caused Robinhood’s “unexpected server failure”?
- Persistent server issue: It turns out that the most common cause (by far) of this error message is a server issue, which Robinhood is currently resolving.
- TCP/IP network mismatch: The connection between Robinhood and your device may be broken due to a network mismatch coming from the router that connects the two devices.
How to resolve Robinhood’s “unexpected server error”?
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Turn off the Wi-Fi router
- Start by disconnecting the router.
- Disconnect the power cable from both the router and the power supply.
- Then wait about 5 minutes -> Reconnect the power cord.
- Finally, turn on the router and check the problem again.
Restart the device
It is also possible that the device has a system failure or a temporary cache problem. In this case, simply reboot your smartphone or tablet to update your device’s system and be able to use the app correctly again.
Reinstalling the Robinhood app
If none of the above methods helped, simply uninstall the Robinhood app from your device and then reinstall it. Sometimes a corrupted installation file or app can also cause various server performance or connectivity issues.
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Frequently Asked Questions
Why do I keep getting server errors in Robinhood?
Perhaps the communication between Robinhood and your device is broken due to a network mismatch that comes from the router that connects the two devices. In most cases, such a problem can be solved by simply rebooting or resetting.
How do I fix an “unexpected server error” on Robinhood?
- Reboot your device.
- Reinstall the Robinhood app
- Turn off your Wi-Fi router
Why isn’t Robinhood working?
Check the strength of your WiFi signal. If it's weak, try disconnecting it and using mobile data instead. Make sure you're using the latest version of the Robinhood app. If not, click here to download the latest version of the Android app, or here to download the latest version of the iOS app.
