How to Troubleshoot Roku Error Code 003 Problem

Last Updated on February 17, 2022



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The Roku error code 003 appears when you try to update the software on your Roku device. It is directly related to the software update process and usually occurs when there are certain connection problems between your Roku device and the Roku servers.

What causes a Roku 003 error code?

How to fix Roku error code 003?



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Allow Roku through the firewall

  1. Open the settings by pressing Win + I.
  2. Click on Update and Security -> Open Windows Security.
  3. Go to Firewall and Network Protection -> Allow application through the firewall.
  4. Click on Change Settings and allow Roku through your current network.
  5. Now reboot your computer and see if the problem persists.

Check if the Roku server is unreachable

You can use a site detector and check to see if the site is inaccessible. If the server is down or under maintenance, you should wait until the problem is resolved. This can take hours or sometimes days, so check the problem so that you can continue broadcasting.

Use a wired network

Roku or any other streaming service works better with a wired network than a wireless one. Setting up the connection is pretty easy.

  1. Take an Ethernet cable, connect one end to your router, and the other end to the device you want to stream video through.
  2. Now try updating Roku again. Hopefully, it will work this time.



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Frequently Asked Questions

In some cases, error 003 also refers to a situation where you cannot connect to multiple channels over an Internet connection. It can also occur when you are told that you are properly connected to the Internet.

If you cannot connect to the Internet, try rebooting your router. Improve the strength of the radio signal. If resetting the router does not improve the connection, the problem may be related to the strength of the Wi-Fi signal. The farther the Roku device is from the router, the weaker the radio signal.

  1. Check your Internet connection.
  2. Make sure your Roku is connected to WiFi.
  3. Restart your Roku. Display the system menu.
  4. Restart your WiFi router and modem.
  5. Move your Roku closer to the router and modem.
  6. Connect an Ethernet cable to your Roku.
  7. Contact Roku support.