Repair Sync is Not Available for Your Account

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Many Windows users have seen that the option ‘Sync is not available for your account’ is not available. Contact your system administrator to fix this if you try to enable sync on Windows 10. This problem only seems to occur on versions of Windows 10 that already have Creators Update installed. The problem only occurs on Windows 10 because it does not occur on older versions of Windows.

What is the cause of the error ‘Sync is not available on your account’?

The synchronization problem is caused by accounts connected with incorrect configurations. Office 365 can turn the Windows 10 system into something bad. There are also other reasons for this error:

  • Connected work or school accounts
  • Microsoft account is not verified
  • A Registry policy is preventing syncing
  • Azure doesn’t allow syncing
  • System file corruption

Disable and Reactivate Sync

If Edge has already been synchronized but no longer works, you can try turning it off and on again.

Open Start > Settings > Accounts > Synchronize your settings.

Disable the synchronization settings, restart your computer, and then turn it back on again.

January 2021 Update:

We now recommend using this tool for your error. Additionally, this tool fixes common computer errors, protects you against file loss, malware, hardware failures and optimizes your PC for maximum performance. You can fix your PC problems quickly and prevent others from happening with this software:

  • Step 1 : Download PC Repair & Optimizer Tool (Windows 10, 8, 7, XP, Vista – Microsoft Gold Certified).
  • Step 2 : Click “Start Scan” to find Windows registry issues that could be causing PC problems.
  • Step 3 : Click “Repair All” to fix all issues.


Login to your Microsoft Account

  1. Start > Settings > Accounts > Your data
  2. Instead, click on Login with a Microsoft account.
  3. Enter the email address of the account you want to use.
  4. Click on Next
  5. Enter the password for your Microsoft account
  6. Enter the current password of the local account you are using to log in to the account.
  7. Click on Next and you should be logged in with the new account.

Check if you can synchronize again.

Disconnect from Work or School Account

Go to Start > Settings > Accounts > Synchronize Settings. Check this error message:

Sync is not available for your account. Contact your system administrator to resolve this.

If you see this, you may need to delete a business or school account that is connected to your computer. Users connected to a Windows Server domain may need to connect to a local account or a Microsoft account to synchronize favorites, as this may not be allowed in an organization.

  1. Open Start > Settings > Accounts > Access Work or School.
  2. Select your current business or school account, then click on Disconnect.
  3. Restart your computer, then try synchronizing again.

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