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When you surf the web with Google Chrome, you may receive an error message “Aw, Snap” when you try to visit some websites. This happens when Chrome detects a problem and the page does not load. The message does not tell you exactly what went wrong, but this error usually indicates a problem with your browser extensions or antivirus software. If the message persists, your browser may be corrupted. You can fix this by creating a new user profile.
Empty your cache
Chrome may contain information that prevents the page from loading.
Open the page in an Incognito window.
- Open Chrome on your computer.
- Click on More at the top right, then click on New Incognito window.
- In the Incognito window, try to open the page. When it opens, clear your cache and cookies.
Clear cache and cookies
- Click on More More More in the upper right corner, then More Tools and finally Delete Browsing Data.
- Select All hours next to Time slot.
- Select Cached images and files as well as cookies and other page data. Uncheck the other data types.
- Click on Clear Data.
- Try to reload the tab with the error.
Disable chrome extensions
Some of the extensions you use in Chrome can cause problems and affect the loading of web pages. You can first try to disable them all. If you then notice that the error has disappeared, you can activate it one by one to identify the problematic extension.
To check your extensions, you must enter “chrome://extensions” in the address bar. Then you will see a list of the extensions you are using. You can enable or disable them by checking the box next to each item.
Close all other tabs.
Chrome is a sophisticated browser, and if you don’t have enough RAM, you could get an Aw error, snap error. To solve this problem, make sure you close all the other tabs except the one that gives you Aw, Snap Error. After closing all the other tabs, try to reload the problematic tab.
Checking for malware
Malware tends to slow down the speed of the Internet and the operating system. If you get this slow loading error frequently, you should check your PC for malware. It is always recommended to use good antivirus software to protect your PC against Trojans and harmful viruses.
Restart the device used for scanning.
Programs installed on your computer can interfere with the loading of web pages and cause problems such as Google Chrome. So try restarting the device to see if this will solve or refresh the page after a while.
Still not working?
If you still have a problem accessing the site, even if you follow the methods above. You can consider the following necessary steps and try to solve the problem:
- Restart your computer.
- Update your Chrome browser.
- Use an anti-malware tool to check for malware.
Did you find this guide useful to correct “Aw, Snap” and other page loading errors on Chrome? Share your views in the comments below.
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CCNA, Web Developer, PC Troubleshooter
I am a computer enthusiast and a practicing IT Professional. I have years of experience behind me in computer programming, hardware troubleshooting and repair. I specialise in Web Development and Database Design. I also have a CCNA certification for Network Design and Troubleshooting.