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If you are using a device that uses Microsoft’s Windows 7 operating system, you may or may not have already noticed that the system update functionality may be completely interrupted.
When you check for updates, you receive the error message “Windows Update cannot currently check for updates because the service is not running. You may need to restart your computer. You receive error 80248015, but everything you try to solve the problem on your page fails.
Restarting does not solve the problem and the error may still occur if you download the updates the next day.
A thread in Microsoft’s response forum indicates that the problem is widespread. It is not clear whether all Windows 7 systems are affected by the problem, or whether only a subset of systems are affected.
How come you have error 80248015?
Here is a list of possible culprits of your current Windows update problem:
- The “Authorization.xml” file.
- Some mysterious files on Microsoft update servers
- Malware issues
- Doubtful factors
- Problems with system files or registry entries
How to fix the Windows 80248015 update error:
Rename the Windows Update Software Distribution folder
This is what I got when I was looking for the error 0x80248015.
This problem can occur if the Windows Update, Software Distribution folder has been corrupted.
We can take the following steps to rename this folder.
Please note that the folder will be recreated the next time you visit the Windows Update website.
- Close all open windows.
- Click on the Start button, click on All Programs, then on Accessories.
- Right-click on “Command prompt” and click on “Run as administrator”.
- Under “Administrator: Command prompt”, type “net stop WuAuServ” (without quotes) and press Enter.
- Note: Please look at the cmd window and make sure it indicates that it has stopped before trying to rename the folder.
- Click on the Start button, type “%windir%” (without quotes) in the Start search field, and press Enter.
- Locate the “SoftwareDistribution” folder in the open folder.
- Right-click on the folder, select Rename and type Sdold (without quotes) to rename the folder.
- Still in “Administrator: Command prompt”, type the command “net start WuAuServ” (without quotation marks) in the opened window to restart the Windows Update Service.
Change the date and time.
Many users on Microsoft response forums have confirmed that they can check for updates for Windows 7 by resetting the date to March 12, 2017. This simple tip restores the functionality of Windows Update and you should be able to download new updates.
Disable additional Microsoft updates.
- Open the Control Panel.
- Navigate to: System and security -> Updating Windows -> Changing settings -> Select how to install Windows updates.
- Disable the option: Give me Microsoft product updates and look for new optional Microsoft software when I update Windows.
- Click OK and save the changes.
- Check the updates and you can now download the updates without any errors.
Microsoft then fixed the problem by changing the expiration date of a file on the update server. Apparently, the problem was caused by a file that was supposed to expire 2.12.17. However, if you still receive the error message, follow the troubleshooting step described above.
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CCNA, Web Developer, PC Troubleshooter
I am a computer enthusiast and a practicing IT Professional. I have years of experience behind me in computer programming, hardware troubleshooting and repair. I specialise in Web Development and Database Design. I also have a CCNA certification for Network Design and Troubleshooting.