gets stuck

How to Troubleshoot Cursor Freezes/Stuck on Windows 10

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The cursor and the PC have been going together for decades. When the cursor stops working, it can be incredibly frustrating. If you don’t have an external mouse handy, the only way to navigate your PC is to use keyboard shortcuts. A touch-screen device can improve the situation, but not having to navigate with a mouse pointer is often not intuitive.

This is a problem for which the classic “off and on” is unlikely to be effective. Instead, you need to find a way to reactivate the trackpad, which can very easily happen unintentionally. read more

Troubleshooting Stuck at the ‘Preparing to Configure’ for Windows 7 or 10

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If you use Microsoft Windows 7, you are probably familiar with the message “Preparing to Configure Windows. Do not turn off your computer.” This message appears when you turn on your computer. It means that your system is performing the necessary updates, which shouldn’t take more than 20 or 30 minutes.

I recently waited over eight hours with the same message on my screen during one of these routine updates. I wondered if it was due to a particular update, but it didn’t seem to be. I did a hard reboot, which is not a good idea under normal circumstances, but I had no other choice. After restarting the computer, it was stuck in the same setup process. read more