You see the following error code when trying to open a game or app on your Xbox One console:
This means that we were unable to find the license of the game or app in the Microsoft Store to verify that you own the game or app. Use the following solutions to solve this problem.
What Causes Error 0x87de2713 on Xbox One
Firmware error: Another possible cause of this problem is a software error. Several affected users reported that the problem occurred in their case after a failed firmware update. If this scenario applies, you can solve the problem by performing a power cycle.