How to Fix ‘Your Digital ID Name Cannot be Found’ Error in MS Outlook

If you use a digital certificate, you may sometimes have trouble getting Outlook to work with your certificate. When you open encrypted emails, your email client reports that the underlying security system could not find your digital ID. If this is a temporary problem, restarting Outlook should help resolve the issue. If the problem persists, perform the following troubleshooting steps.

What is a numeric identifier name?

A numeric identifier allows you to send digitally signed messages using Microsoft Outlook. A numeric identifier – also known as a digital certificate – helps confirm your identity and protect the authenticity of your e-mail message from tampering. You can also encrypt messages to improve data security. read more

Repair: “Microsoft Exchange administrator has made a change that requires you quit and restart Outlook” error

This error most often occurs to users after migrating mailboxes from Exchange 2010 to 2013 or 2016. However, there are several reasons why your users may encounter the following Microsoft Outlook error:

“A Microsoft Exchange administrator has made changes that require Outlook to log out and restart.”

In this post, you’ll see that there are several reasons why this error can occur and that there are several ways to fix it.

What is the cause of the error?

A corrupted email settings file: If your Microsoft Exchange email account settings are corrupt, this may be the cause of the current Outlook problem. read more