How to Troubleshoot High Disk and CPU Usage by Softthinks Agent Service on Windows PC

The Softthinks Agent Service is built into many Dell laptops and computers and has the unique feature of regularly backing up files and programs on the computer. This service has proven useful in many Windows operating systems to restore the system in case of damage.

The problem is that the Softthinks agent service is sometimes configured to perform backups, or it has a trigger that causes it to back up all files on the computer. This means that it uses up to 100% of the hard drive capacity for at least two hours. read more