You likely have a problem with the Apple Mobile Device Service (AMDS), especially if you are using a Windows system. This problem often occurs when you update iTunes to new versions, as files may be corrupted or missing during the installation process. The following solutions should help you get around this problem.
What causes the “Apple mobile device could not load” error message?
- Updating iTunes can cause this error.
- This error is caused by corrupted or missing files.
How to fix the “Apple mobile device could not load” error?