surface pro

Troubleshooting Stuck at the ‘Preparing to Configure’ for Windows 7 or 10

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If you use Microsoft Windows 7, you are probably familiar with the message “Preparing to Configure Windows. Do not turn off your computer.” This message appears when you turn on your computer. It means that your system is performing the necessary updates, which shouldn’t take more than 20 or 30 minutes.

I recently waited over eight hours with the same message on my screen during one of these routine updates. I wondered if it was due to a particular update, but it didn’t seem to be. I did a hard reboot, which is not a good idea under normal circumstances, but I had no other choice. After restarting the computer, it was stuck in the same setup process. read more

Fixed: Can’t find a camera that is compatible with Windows Hello

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Fixed: Can't find a camera that is compatible with Windows Hello

Windows Hello allows users to log in with their face using a webcam. However, when this feature suddenly stops working, it can be a serious problem for some users. When users try to log in, they get the error message “We could not find a camera that is compatible with Windows Hello Face.” This usually means that your device is no longer compatible with Windows Hello Face.

If this problem also bothers you, keep in mind that your Windows Hello compatible webcam is no longer recognized. This can be a serious problem. And if you don’t know what to do next, we’re here to help. We’ll offer you ways to solve the problem. So, let’s find out what to do if your Windows Hello-compatible camera is not found. read more

Fixed: Audio did not work after upgrading to Windows 10 version 2004 Update

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When Microsoft found that some devices were not ready for Windows 10 version 2004, it moved them to a compatibility level. This is usually done to preserve the user experience.

However, avoiding Microsoft’s compatibility lock isn’t always a guarantee that a device won’t have compatibility issues with the Windows 10 May 2020 update. It’s a harsh reality that some users have to accept after the operating system has caused sound problems on their computers.

Complications with sound in Windows 10 2004 date back to a pre-release version of the operating system. A few months ago, a Windows insider said on Reddit that his system lost sound after upgrading to the beta version of Windows 10 2004. Now the affected machines had to be compatible with Windows 10 version 2004, so Microsoft offered them iOS first. read more