update

Workaround: Windows 10 Freezing when Pressing Print Screen

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Taking a screenshot on your computer is as easy as it is on your smartphone, but not being able to take one in critical situations can be stressful. Recently, several users reported that their Windows 10 hangs when they press the “Print Screen” key on their keyboard. While researching the problem, we found out that there could be several causes, including corrupted drivers or Windows debug mode.

If you’ve encountered a problem like this, you’ve come to the right place. We’ve compiled a list of troubleshooting methods to help you quickly identify and solve the problem. read more

How to Troubleshoot: Photos App not Importing from iPhone on Windows 10

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This article deals with the problem of the Photos app not importing from iPhone. So read this complete guide to solve the “Photos app fails to import data from iPhone” problem step by step. If you have any questions about this article, you can contact us. So, let’s start with this guide.

Why doesn’t the Photos app import data from iPhone?

Importing photos from an iPhone to a Windows computer using the Photos app doesn’t always work. Users often encounter errors or glitches with the app. This usually happens when users update their Windows operating system. The reason is that sometimes the new set of libraries are not compatible with iOS, and the user obviously cannot wait for the next update to fix these files. read more

How to Troubleshoot: MTP USB Device Driver Failed Error

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If you connect your cell phone to your computer and see the message “MTP USB Device Failed”, you are not alone. you are not alone. Many Windows users report this problem. Don’t worry, this problem can be solved. Here are some effective solutions you can try.

MTP is short for Media Transfer Protocol, which is supported by Andriod phones. If the MTP driver is not installed, you won’t be able to transfer media files to or from Android devices.

What causes an MTP USB device driver failure

MTP USB device crash is a common problem caused by the MTP USB device driver. It happens whenever you want to connect your Android device to your computer. read more

Troubleshooting Stuck at the ‘Preparing to Configure’ for Windows 7 or 10

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If you use Microsoft Windows 7, you are probably familiar with the message “Preparing to Configure Windows. Do not turn off your computer.” This message appears when you turn on your computer. It means that your system is performing the necessary updates, which shouldn’t take more than 20 or 30 minutes.

I recently waited over eight hours with the same message on my screen during one of these routine updates. I wondered if it was due to a particular update, but it didn’t seem to be. I did a hard reboot, which is not a good idea under normal circumstances, but I had no other choice. After restarting the computer, it was stuck in the same setup process. read more

Fix: Empty area at the top of the screen when maximizing the window

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Fix: Empty area at the top of the screen when maximizing the window

Some Windows 10 users have reported that when maximizing an application window, such as a browser (Chrome, IE, etc.) or program, a blank or black area appears at the top. The rest of the screen looks and behaves normally. This problem bothers many users, and if you are one of them, here is the solution to fix it.

In this article, we will look at some of the best methods to solve the empty area at the top of the screen problem.

What causes a blank area at the top of the screen in a maximized window?

What causes a blank area at the top of the screen in a maximized window?

If your user profile is corrupted, you may get a blank/empty area at the top of the maximized window when setting up multiple monitors. In addition, the protected view and hardware acceleration of Office applications can also cause the error in question. read more

How to fix the error 0x80240061 when installing the Intel Management Engine Interface driver

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error 0x80240061 when installing the Intel Management Engine Interface driver

Many Windows users report crashes and errors when updating Windows 10. One of the most common errors that users often encounter is Windows 10 update error 0x80240061. There can be several reasons for the occurrence of this error. Here, we will take a look at the solutions to fix this problem.

If you are also facing this error, here are some troubleshooting tips to help you fix Windows 10 update error 0x80240061.

What is the cause of error 0x80240061

What is the cause of error 0x80240061

WU can’t choose the latest version: As some modified users have already reported, Windows Update can’t always choose the latest available version of the Intel Administration Engine interface. If this is indeed the case, you can solve the dilemma by configuring it manually (either with the Driver and Service Assistant application or by simply installing a driver variant). read more

How to fix an iPhone or iPad that cannot be synced. Unknown error -39 has occurred

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iPhone or iPad that cannot be synced. Unknown error -39 has occurred

Many iTunes users encounter one of the most common problems with iTunes – error 39 with the message “Unable to sync iPhone (iPad/iPod). An unknown error has occurred (-39).

How does this unknown error occur? The iTunes 39 error usually occurs when syncing or restoring an iPhone iPad iPod using iTunes. Many Apple users suffer from iTunes Error 39, especially when trying to delete photos or videos from their iOS devices or download photos or videos from the iTunes library to their iOS devices. read more

Restoring the missing Adobe Creative Cloud Apps tab

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Missing Adobe Creative Cloud Apps tab

The Apps tab in the Adobe Creative Cloud desktop application is missing in two cases: either you are logged in with your company accounts, or you are using the desktop application as a private user. In the latter case, several reasons can lead to this error message, including corrupt XML files, incorrectly defined configurations, incomplete OBE data, incorrect application installation, etc.

There is an official page created by Adobe itself to address this issue, but the advice there doesn’t seem to work. In this article, we’ll look at the two scenarios listed above. read more

Bug fix: “An unexpected error occurred” error message when making a purchase on the Steam Store

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An unexpected error occurred

Every time you try to purchase in the Steam Store, you may receive an error message indicating that an unexpected error has occurred. This error message may prevent the user from purchasing important items in the Steam Store, and you may not be able to complete the purchase.

A detailed error message may look like this: An unexpected error has occurred. Your purchase cannot be completed. Please contact Steam Support.

Other Steam errors can prevent the user from launching games on Steam, but this error will prevent the user from purchasing from the service store completely. Here’s how to fix the Steam store error “Unexpected error occurred during purchase”. read more