How to Repair: Xbox Email and Password Error Code 8015d002

Gamers are reporting error 8015D002 when trying to log into Xbox Live. Additionally, this issue is similar to the one mentioned above, namely the inability to log into Xbox Live.

Gamers get an error message with a code when trying to log into Xbox Live:

Email and password didn’t work.
Code: 8015D002.

What is the cause of the Xbox email and password error 8015d002?

Xbox profile partially faulty: Many users have noticed that this particular error code may appear due to a profile error that affects the login process. If this scenario applies, you can solve the problem by moving the failed profile to a different type of storage before rebooting it. read more

How to Troubleshoot Error 0x87de2713 While Opening Apps or Games on Xbox One

You see the following error code when trying to open a game or app on your Xbox One console:

0x87DE2713

This means that we were unable to find the license of the game or app in the Microsoft Store to verify that you own the game or app. Use the following solutions to solve this problem.

What Causes Error 0x87de2713 on Xbox One

Firmware error: Another possible cause of this problem is a software error. Several affected users reported that the problem occurred in their case after a failed firmware update. If this scenario applies, you can solve the problem by performing a power cycle. read more

Troubleshoot: Error 0x87e0000d on Xbox One and PC

The Microsoft Store offers apps, games, digital media, and more, but sometimes problems arise. One of the most common problems users encounter is the Microsoft Store error 0x87e0000d. This error code appears on the PC and Xbox One when you try to install games through the Store.

In this article, you will find some simple and effective solutions to help you overcome this Store error. Solutions such as store troubleshooting, cache clearing, checking Xbox One Live servers, unnecessary background services, and others can help you solve this problem. Check out the section below and see which solution will solve the problem. read more

How to: Clear the Cache on your Xbox One

The cache memory on your computer and the Xbox One are used to store and quickly access data. While it is useful for storing files, if the cache is not cleared regularly, it can become overwhelmed as the number of data increases.

If your Xbox One is running slowly or struggling to load apps, it may be worth clearing the cache.

What does a cache cleanup do?

Clearing the Xbox One cache removes temporary data that games and apps use to speed up their performance. When this data accumulates over time, it can cause your console to slow down. In some cases, you may even get a warning that your cache is full. To get your Xbox One back up and running, you’ll need to clear the cache. read more

How to fix the message “Your profile does not have permission to Access GTA Online”

Your profile does not have permission to Access GTA Online

If you try to log in to Grand Theft Auto 5 Online and instead get the error message “Your profile is not authorized to access GTA Online,” it can be annoying. Fortunately, this has been happening for years, and there are solutions. Here are some workarounds that can get you back into GTA Online.

The GTA Online permissions error usually occurs when you try to log into the game with an account that no longer has online access. More often than not, this happens when someone unknowingly allows their Xbox Live Gold subscription and then tries to play GTA Online. If this is the case, if you’re on a console but no longer have a Gold or PlayStation Plus subscription, we’ve already solved that problem. It’s time to re-register. read more

How do I fix an Xbox app that doesn’t get sound from the microphone in Windows 10

Xbox app that doesn't get sound from the microphone

The dedicated Xbox app for Windows 10 was designed as a universal cross-platform gaming hub. However, the site hasn’t done much better at getting the handy parties and streamers that are currently developed.

One of the many difficulties is voice-over IP class participation, mainly because the user can’t access a microphone that works in someone’s Xbox app. We have many solutions to this problem. See below.

Why isn’t the Xbox app in Windows 10 accepting sound from the microphone

Why isn't the Xbox app in Windows 10 accepting sound from the microphone

Connecting a headset via USB: It turns out that this problem is quite common with dual connectivity, where the microphone can be connected via both the 3-mm jack and USB. If this scenario applies, the problem can be solved by connecting the device via the 3mm jack instead of USB. read more

Fixed: Xbox Game Bar Party Chat Can’t be Heard

You may not be able to hear group chat in the Xbox Game Bar if your gamepad installation or your LAN/headset drivers are corrupt. Also, improper configuration of sound devices can be the cause of the mentioned error.

Users encounter a problem when trying to use group chat, but can’t hear other players, even though the system/game sounds are working fine. Some users could not even use the microphone in group chat. In some cases, the problem is limited to one or two games.

Some experienced users on the Microsoft forum said that if nothing happens when you press Win + G, check the Xbox Game Bar settings. However, if you find that the Xbox Game Bar is on, we have mentioned other possible solutions below. read more