An unexpected error prevents you from deleting the file

RECOMMENDED: Click here to fix Windows errors and optimize system performance

Files available on Windows offline are available with Client Side Caching (CSC) cache and database. The cache helps Windows to synchronize files with the external server. If this database is corrupted, it can restart itself. However, if there is significant damage to components, deleting some files can have consequences.

We recently encountered a problem where we received the following error message when deleting files on a Windows 8.1 computer:

An unexpected error prevents you from deleting the file. If you continue to receive this error, you can use the error code to seek help on this problem. Error 0x800710FE: This file is currently not available on this computer


The error code search tells us that the offline file cache is corrupt and we should repair or delete it to fix this problem. You are also a victim of this problem, here is how you can solve it:

An unexpected error prevents you from deleting the file

February 2021 Update:

We now recommend using this tool for your error. Additionally, this tool fixes common computer errors, protects you against file loss, malware, hardware failures and optimizes your PC for maximum performance. You can fix your PC problems quickly and prevent others from happening with this software:

  • Step 1 : Download PC Repair & Optimizer Tool (Windows 10, 8, 7, XP, Vista – Microsoft Gold Certified).
  • Step 2 : Click “Start Scan” to find Windows registry issues that could be causing PC problems.
  • Step 3 : Click “Repair All” to fix all issues.


1 Open Control Panel and navigate to Control Panel > Sync Center > Manage offline files. In the window below, disable the online files in the tab Disk usage and click the button Delete temporary files.

You can now check the status of the problem, if it is resolved now, you can start. If the problem persists, try the following steps.

Registry disclaimer : Next steps include handling the registry. Errors in handling the registry can have a negative effect on your system. So be careful when editing registry entries and first create a system restore point.

2 Press Windows + RRun and press Enter to open the registry editor.

3 In the left pane of Registry Editor, navigate to the next button:



4 In the right pane of the window above, right click and select New -> DWORD value. Name the newly created DWORD as FormatDatabaseDatabase and double-click to get it :

5 In the Change DWORD value field, set the value data (16) to 1 and click OK. Close the registry editor and reboot your system to fix this problem.

I hope this will help you. Good luck!

See this message if you receive an error message There are no more files when you try to save a file to a local hard disk on your Windows computer.

RECOMMENDED: Click here to troubleshoot Windows errors and optimize system performance

Related Video