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Windows has changed the way you log in by introducing Microsoft Account Login. I’ve mentioned several times here that Microsoft Account Login has many additional advantages over local and domain accounts. The convenience of browsing and downloading from the Windows Store and syncing our devices are the main benefits of using a Microsoft account.
However, sometimes you will not be able to log in using your Microsoft account due to technical issues. In this case, even if you have entered the correct credentials, you may see this type of error:
You cannot currently log in to your PC. Go to account.live.com to resolve the issue or try using the last password you used on this computer.
What causes the “You cannot log in to your computer at this time” error message?
If your password contains uppercase letters, make sure you have activated the Caps Lock key, and then enter your password as this may have caused the issue.
Similarly, if your password combination contains numbers, be sure to turn on the number lock feature when you enter your password. If you have entered your password correctly following the tips above, and you have changed your Microsoft account password, but you still cannot log in.
You can follow the troubleshooting guide below to solve the You Cannot Log In on Your PC problem.
How to fix the “You can’t log in to your PC right now” error?
Changing your Microsoft account password
- Click here to follow the link to reset your password.
- When the web page opens, select the I forgot my password option and click Next.
- You will be prompted to enter the email ID associated with your Microsoft account.
- When finished, enter Captcha and click Next.
- Now you need to select the method by which you want to get the security code to reset your password.
- Check your Microsoft email account or the support you selected in the previous step to find the security code and enter it.
- Enter the new password and confirm it by typing again.
- You should now receive a message that your account has been restored.
- Reboot the computer from which you were unable to log in and try logging in with the new password you created.
- You should now be able to log in without getting any error messages.
Make sure that you have turned off the Caps Lock key
Make sure that you have disabled the Caps Lock key. If your password contains numbers, make sure the Num key is turned on. See if this solves your problem. If it doesn’t, go to the next steps.
Restart your computer
If the above two solutions don’t work, the problem may be related to a common bug reported by Windows 8, 8.1, and 10 users.
The most effective solution is to reboot the system and wait 10-20 seconds after rebooting before trying to log in. This simple solution has proven to be very helpful for many users.
Frequently Asked Questions
- Check your keyboard.
- Make sure you are connected to the Internet.
- Start your computer in safe mode.
- Use a local account.
- Install Windows updates.
- Perform a system restore.
- Scan for viruses.
- Run an SFC scan.
Reboot your machine normally and log back in with your original profile. If you still can't log in, try creating a new local administrator account, log in to that new account, and then follow the steps described in "Recovering a corrupted user profile" to copy personal data from the old profile to the newly created profile.
- Open settings.
- Click on Update and security.
- Click on Restore.
- Under Advanced Startup, click Restart Now.
- Click on the Troubleshooting option.
- Click the Advanced Settings button.
- Click the Startup Settings option.
- Click the Restart button.