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If you try to connect your Bluetooth device to your Windows 10 PC but receive an error message Windows could not connect to your Bluetooth network device, you must do the following to resolve your problem. This error message may appear when you try to connect your mobile phone or other Bluetooth device to your Windows 10 computer. The complete error message looks like this:
Windows could not connect to your Bluetooth network device. It may be off, out of range or cannot be configured to accept connections. Refer to your device documentation to configure your device to accept connections.
Windows was unable to connect to your Bluetooth network device
The following solutions only work if your Bluetooth device is near your computer. Because range is an important factor when connecting to a Bluetooth device, you should keep your phone or other Bluetooth device closer to your computer.
There is a Bluetooth service to help you use Bluetooth. If this service has been stopped for any reason, this problem may occur on your computer. To verify this, open Services. You can use Cortana’s help or you can use the Run prompt. Press Win + R, enter services.msc and press Enter. Locate and double-click Bluetooth Support Service to open Properties.
Make sure the service status is displayed as Running. When displayed as Stopped, click the Start button .
Also check that type Startup is set to Manual.
2] Restart Bluetooth driver
If your Bluetooth driver is running in the background, you may not be able to connect a Bluetooth device to your computer. You must restart your Bluetooth driver and check whether it solves your problem or not. To start, press Win + X and select Device Manager. Expand the Bluetooth menu > Right-click the Bluetooth driver > select Disable device.
You will be asked to confirm where to select Yes. Then right-click the same driver again and select Enable Device. You can also select Action > Check hardware changes to get the last change.
3] Run Bluetooth Troubleshooting
Windows 10 provides multiple convenience stores with an easy-to-use interface to help you solve this problem. To perform Bluetooth troubleshooting, open Windows 10 Settings > Update & Security > Troubleshoot.
On the right side, you will find an option called Bluetooth. Click and select Run Convenience Store.
Follow the screen option to execute it.
These are the three best solutions to this problem.
You must also ensure that your Bluetooth driver is up to date and that you have installed the latest updates for your Windows 10 operating system.
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