Backup Troubleshooting Failure & Event ID 12293 under Windows Vista



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Microsoft has released a patch to fix a problem that causes backups to fail and records Event ID 12293 on a computer running Windows Vista or Windows Server 2008.

If you try to perform a backup on a computer running Windows Vista or Windows Server 2008, the backup stops immediately after startup and the next event is recorded in the application log:

Event ID : 12293
Source : VSS
Message : Volume Shadow Copy Service Error: Error when calling a routine on a dummy copy provider.



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If this problem occurs, apply Microsoft patch 263048.

No requirements are required to apply this patch to a computer running Windows Server 2008.

To apply this patch to a computer running Windows Vista, you must have Windows Vista Service Pack 1 (SP1) or Windows Vista Service Pack 2 (SP2) installed.

Visit KB972135 for details.



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