Fix Error Code 0x80090318 while Accessing iTunes Store Website

Content Summary

How To Fix “Cannot Connect to App...
How To Fix “Cannot Connect to App Store” Error on iPhone

Last Updated on November 13, 2020



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Sometimes an iTunes 0x80090318 error occurs when managing your iOS device with iTunes. You may wonder what the error 0x80090318 is? Why is this happening? How do I fix it? Do not think of it as a complex problem. After reading this article you will know what the error 0x80090318 is, why it occurs and how to fix it.

If the iTunes Error 0x80090318 window appears on your computer, it means that you have configured your computer’s operating system incorrectly. Different reasons and causes can lead to a 0x80090318 error. In general, some of them are listed here.

  • A network connection error.
  • Damaged boot or incomplete installation of iTunes software.
  • Infected with a virus or malware on the computer where iTunes is installed.
  • Accidentally deleted important system or iTunes-related files.
  • Another program may have inadvertently overwritten or deleted iTunes files.

If you experience the above symptoms, it is best to try to correct them so they do not interfere with your work and study. If you don’t know how to fix a bug in iTunes 0x80090318, the following solutions can help you.

Reboot your computer

The first thing to do if you have problems with the iTunes program (as well as with other programs) on your computer is to restart it.

Your operating system may not boot correctly the first time, or you may have a temporary error during operation.

Follow the instructions below to restart your computer.

  • On your computer, press the Windows key to open the Start menu.
  • Then press the power button, then press “Finish” to shut down your computer.
  • Now, after shutting down your computer, unplug the power cord of your computer and press the power button for a few seconds to ensure that the current on the motherboard capacitors is completely discharged.
  • Finally, plug the power cord into your computer and turn it on as usual.


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Now go back to the iTunes application and try to access the iTunes Store to see if the 0x80090318 error code continues to appear on your computer.

However, if you still have problems after rebooting your computer, you can try the following method to solve the problem with iTunes.

Clear DNS cache

It turns out that the 0x80090318 error code may be caused by Domain Name System (DNS) network mismatch, which ultimately affects the connection between iTunes and the external application server.

If this scenario is applicable, use the command line with elevated privileges to create the DNS cache. Several affected users confirmed that this potential fix could solve the problem and remove the 0x80090318 error code from iTunes.

If you do not know how to clear the DNS cache in Windows, follow the instructions below:

  • Click Windows Key + R to open the “Run” dialog box. Then type “cmd” in the text box and press Ctrl + Shift + Enter to open a command line with elevated privileges. When prompted to control user accounts, click Yes to grant administrator rights.
  • When you are in the command line window with elevated privileges, type the following command and press Enter to clear your computer’s DNS cache:
  • ipconfig / flushdns
  • Note. This command essentially removes all information currently stored in the DNS cache and forces the router to assign new information.
  • Close the command line with elevated privileges when the process is complete. Then, repeat the action that is currently causing the iTunes error and see if the problem is solved.

Another way to deal with the iTunes 0x80090318 bug is to temporarily disable all software firewalls and antivirus on your computer.

If you have exhausted all of the above options, but still encounter a bug, it means that you have a big problem on your computer. In such cases you may need to contact a service center for your laptop.



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