Last Updated on May 6, 2021
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You can stream unlimited video over the Internet with your Roku device, but sometimes there are problems when you watch videos or start a channel or an error code appears on your TV screen, you don’t have to worry about these problems.
You need to understand the basic requirements for using the latest technology, and then you can use the service without any problems. One of the most common problems with Roku is discussed here. You can read it and fix the problem quickly.
If you set up a Roku device with TV and WIFI, but can’t use it and encounter a Roku error 016 code or get the same error code when trying to connect your Roku device to a router via WIFI, you can easily fix the problem if you know the cause.
What causes Roku error 016 – Won’t Connect to the Internet
- This simply means that your Roku device is running slower or cannot connect to your home Internet.
- You may have entered the wrong username and password for your WiFi network.
- This could also be due to an issue with your WiFi Internet service provider giving you unstable connection bandwidth.
- You may also have a problem with your local network, your router, or perhaps your caching.
But as with other streaming errors, there are ways to fix them.
Here’s how to fix Roku 016 – No Internet connection error
Turn off your router and Roku
Sometimes error code 016 can occur on Roku due to a corrupt DNS cache. This will not allow you to connect to Roku using Wi-Fi. You can follow the following steps to solve the DNS problem.
- Turn off the Roku TV and disconnect the TV and the Wi-Fi router from the power cord.
- Press and hold the power button for about 30 seconds to discharge the power and the capacitors.
- Now reconnect all devices and turn them on again.
- Now connect the TV to Wi-Fi and check if the Roku 016 error code still appears.
Reboot your Roku TV to fix error code 016
If you cannot connect to the Internet on your Roku TV, you must first reboot the Roku by following these simple steps.
- Use your Roku remote control to go to the Roku main menu.
- Now go to the settings menu, then to the system menu.
- Now scroll down to find the “Restart System” option and click on “Restart”.
After restarting your Roku TV, check if your Roku TV still shows error code 016.
Check your internet speed
If your internet speed is slow, this may be the cause of Roku error 016. To stream movies and shows on Roku, you need good internet speed. You need to check your internet speed first. To check your Internet speed, do the following.
- Go to settings, then go to the “Network” option and then “Network connection”.
- Here you can check your home network signal quality and network speed.
Turn on network pings
If your WIFI is not connecting to your Roku device, you will need to change the settings using your Roku remote control.
- Go to the Home menu and press the Home button 5 times.
- Now press forward -> reverse -> play -> forward.
- A new program will now appear on the TV screen.
- Scroll up to select the system operation menu
- Scroll up again to select the Enable Network Ping option. Selecting this option turns on the network ping function.
- Be sure to try this method after restarting your Roku TV.
- Now check whether error code 016 is still displayed on the Roku TV screen.
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Frequently Asked Questions
We recommend rebooting both your wireless router and your Roku device. In some cases, you can also try changing your network password (avoid using special characters in your Wi-Fi password) and see if that solves your connection problem.
This can happen even if your Roku says your WiFi router's signal is strong. A common solution to problems with WiFi on your Roku is to forget about the wireless connection and connect the LAN cable directly from your Roku to your home network. Perhaps your home network equipment (WiFi router, cable or DSL modem, etc.)
- Press the Home button on your Roku remote control.
- Scroll up or down and select Settings.
- Select Network.
- Select Configure Connection.
- Select Wired or Wireless.
Make sure the video cable is securely connected to the back of your Roku player and the HDMI or composite jack on your TV. If possible, check for a faulty cable by connecting the Roku player with a different cable.